{"id":14756,"date":"2025-03-14T14:16:24","date_gmt":"2025-03-14T13:16:24","guid":{"rendered":"https:\/\/www.werner-frische.de\/despre-noi\/aplicatia-werner\/"},"modified":"2026-10-16T12:25:09","modified_gmt":"2026-10-16T10:25:09","slug":"aplicatia-werner","status":"publish","type":"page","link":"https:\/\/www.werner-frische.de\/ro\/despre-noi\/aplicatia-werner\/","title":{"rendered":"Aplica\u021bia WERNER"},"content":{"rendered":"<!--blockstudio\/blockstudio\/banner--><div id=\"banner-blockstudio-9712699c9de3\" class=\"px-banner  no-icon\">\n<div class=\"text\">\n\t\t<div>\n<p class=\"is-style-bg-text wp-block-paragraph\">Fidelitate<\/p>\n\n<h1 class=\"wp-block-heading\">Aplica&#539;ia WERNER:<br>Precomand&#259; &#537;i bucur&#259;-te de avantaje exclusive!<\/h1>\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.werner-frische.de\/ro\/descarc-aplicaia-werner\/\" target=\"_blank\" rel=\"noreferrer noopener\">Descarc&#259; aplica&#539;ia acum!<\/a><\/div>\n\n<\/div>\n<\/div>\n\n\t<\/div>\t\n\t\t<div class=\"image has-logos\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1500\" height=\"1001\" src=\"https:\/\/www.werner-frische.de\/wp-content\/uploads\/2026\/01\/werner-app.png\" class=\"attachment-Full Size size-Full Size\" alt=\"Hand, die ein Smartphone mit der WERNER App h&auml;lt, auf der die Benutzeroberfl&auml;che mit Angeboten, Coupons und einem Saisonkalender angezeigt wird. Im Hintergrund ist ein dunkles, samtiges Material zu sehen. Die App bietet digitale Services und frische Produkte seit 1984.\" srcset=\"https:\/\/www.werner-frische.de\/wp-content\/uploads\/2026\/01\/werner-app.png 1500w, https:\/\/www.werner-frische.de\/wp-content\/uploads\/2026\/01\/werner-app-300x200.png 300w, https:\/\/www.werner-frische.de\/wp-content\/uploads\/2026\/01\/werner-app-1024x683.png 1024w, https:\/\/www.werner-frische.de\/wp-content\/uploads\/2026\/01\/werner-app-768x513.png 768w, https:\/\/www.werner-frische.de\/wp-content\/uploads\/2026\/01\/werner-app-600x400.png 600w\" sizes=\"(max-width: 1500px) 100vw, 1500px\">\t\t\t\t\t\t\t\t\t\t<div class=\"logos\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/g.page\/r\/CZ19Vbt3DMKgEBM\/review\" target=\"_blank\" class=\"googlerating\">\n\t\t\t\t\t\t\t\t<svg viewbox=\"0 0 220 70\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" style=\"max-width:230px;\">\n\t\t\t\t\t\t\t\t\t<g fill-rule=\"evenodd\">\n\t\t\t\t\t\t\t\t\t\t<path d=\"m43.74 35.35a17.33 17.33 0 0 0 -.29-3.18h-14.61v6h8.35a7.11 7.11 0 0 1 -3.1 4.68v3.9h5a15.18 15.18 0 0 0 4.63-11.41\" fill=\"#4285F4\"><\/path>\n\t\t\t\t\t\t\t\t\t\t<path d=\"m28.84 50.52a14.82 14.82 0 0 0 10.27-3.76l-5-3.9a9.37 9.37 0 0 1 -13.94-4.92h-5.17v4a15.51 15.51 0 0 0 13.87 8.55\" fill=\"#32a853\"><\/path>\n\t\t\t\t\t\t\t\t\t\t<path d=\"m20.15 37.94a9.1 9.1 0 0 1 0-5.89v-4.05h-5.15a15.55 15.55 0 0 0 0 14l5.18-4\" fill=\"#fbbc0c\"><\/path>\n\t\t\t\t\t\t\t\t\t\t<path d=\"m28.84 25.65a8.38 8.38 0 0 1 5.93 2.35l4.45-4.45a14.89 14.89 0 0 0 -10.38-4 15.49 15.49 0 0 0 -13.84 8.45l5.18 4a9.25 9.25 0 0 1 8.69-6.4\" fill=\"#e84436\"><\/path>\n\t\t\t\t\t\t\t\t\t<\/g>\n\t\t\t\t\t\t\t\t\t<text fill=\"#000\" font-size=\"15\" transform=\"translate(53 28)\">\n\t\t\t\t\t\t\t\t\t\tEvaluare Google\t\t\t\t\t\t\t\t\t<\/text>\n\t\t\t\t\t\t\t\t\t<text fill=\"#000\" font-size=\"19\" transform=\"translate(53 53)\">\n\t\t\t\t\t\t\t\t\t\t4.9\t\t\t\t\t\t\t\t\t<\/text>\n\t\t\t\t\t\t\t\t\t<g transform=\"translate(83 -10) scale(0.6)\">\n\t\t\t\t\t\t\t\t\t\t<path d=\"m31.61 90a1 1 0 0 1 -.37.67l-5.06 4.93 1.2 7a2.18 2.18 0 0 1 0 .28.79.79 0 0 1 -.14.49.49.49 0 0 1 -.43.21 1.19 1.19 0 0 1 -.56-.17l-6.25-3.28-6.26 3.29a1.23 1.23 0 0 1 -.56.17.5.5 0 0 1 -.44-.21.79.79 0 0 1 -.15-.49 2.05 2.05 0 0 1 0-.28l1.2-7-5.05-4.91a1.11 1.11 0 0 1 -.35-.7c0-.35.26-.56.78-.65l7-1 3.15-6.35c.17-.38.4-.57.68-.57s.51.19.68.57l3.14 6.35 7 1c.52.09.78.3.78.65\" fill=\"#E4C769\"><\/path>\n\t\t\t\t\t\t\t\t\t\t<path d=\"m71.61 90a1 1 0 0 1 -.37.67l-5.06 4.93 1.2 7a2.18 2.18 0 0 1 0 .28.79.79 0 0 1 -.14.49.49.49 0 0 1 -.43.21 1.19 1.19 0 0 1 -.56-.17l-6.25-3.28-6.26 3.29a1.23 1.23 0 0 1 -.56.17.5.5 0 0 1 -.44-.21.79.79 0 0 1 -.15-.49 2.05 2.05 0 0 1 0-.28l1.2-7-5.05-4.91a1.11 1.11 0 0 1 -.35-.67c0-.35.26-.56.78-.65l7-1 3.15-6.38c.17-.38.4-.57.68-.57s.51.19.68.57l3.14 6.35 7 1c.52.09.78.3.78.65\" fill=\"#E4C769\"><\/path>\n\t\t\t\t\t\t\t\t\t\t<path d=\"m111.61 90a1 1 0 0 1 -.37.67l-5.06 4.93 1.2 7a2.18 2.18 0 0 1 0 .28.79.79 0 0 1 -.14.49.49.49 0 0 1 -.43.21 1.19 1.19 0 0 1 -.56-.17l-6.25-3.28-6.26 3.29a1.23 1.23 0 0 1 -.56.17.5.5 0 0 1 -.44-.21.79.79 0 0 1 -.15-.49 2.05 2.05 0 0 1 0-.28l1.2-7-5.05-4.91a1.11 1.11 0 0 1 -.35-.67c0-.35.26-.56.78-.65l7-1 3.15-6.38c.17-.38.4-.57.68-.57s.51.19.68.57l3.14 6.35 7 1c.52.09.78.3.78.65\" fill=\"#E4C769\"><\/path>\n\t\t\t\t\t\t\t\t\t\t<path d=\"m151.61 90a1 1 0 0 1 -.37.67l-5.06 4.93 1.2 7a2.18 2.18 0 0 1 0 .28.79.79 0 0 1 -.14.49.49.49 0 0 1 -.43.21 1.19 1.19 0 0 1 -.56-.17l-6.25-3.28-6.26 3.29a1.23 1.23 0 0 1 -.56.17.5.5 0 0 1 -.44-.21.79.79 0 0 1 -.15-.49 2.05 2.05 0 0 1 0-.28l1.2-7-5.08-4.93a1.11 1.11 0 0 1 -.35-.67c0-.35.26-.56.78-.65l7-1 3.18-6.36c.17-.38.4-.57.68-.57s.51.19.68.57l3.14 6.35 7 1c.52.09.78.3.78.65\" fill=\"#E4C769\"><\/path>\n\t\t\t\t\t\t\t\t\t\t<path d=\"m191.61 90a1 1 0 0 1 -.37.67l-5.06 4.93 1.2 7a2.18 2.18 0 0 1 0 .28.79.79 0 0 1 -.14.49.49.49 0 0 1 -.43.21 1.19 1.19 0 0 1 -.56-.17l-6.25-3.28-6.26 3.29a1.23 1.23 0 0 1 -.56.17.5.5 0 0 1 -.44-.21.79.79 0 0 1 -.15-.49 2.05 2.05 0 0 1 0-.28l1.2-7-5.08-4.93a1.11 1.11 0 0 1 -.35-.67c0-.35.26-.56.78-.65l7-1 3.18-6.36c.17-.38.4-.57.68-.57s.51.19.68.57l3.14 6.35 7 1c.52.09.78.3.78.65\" fill=\"#E4C769\"><\/path>\n\t\t\t\t\t\t\t\t\t<\/g>\n\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t<\/a>\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"259\" height=\"300\" src=\"https:\/\/www.werner-frische.de\/wp-content\/uploads\/2025\/03\/lockup_ic_google_product_vlarge_2582x2990px_clr-259x300.png\" class=\"attachment-medium size-medium\" alt='Logo von Google Play, einem digitalen Vertriebsdienst von Google, der Apps, Spiele, Musik, Filme und B&uuml;cher f&uuml;r Android-Ger&auml;te anbietet. Das Logo zeigt ein mehrfarbiges Dreieck in Blau, Rot, Gr&uuml;n und Gelb, begleitet vom Schriftzug \"Google Play\" in grauer Schrift.' srcset=\"https:\/\/www.werner-frische.de\/wp-content\/uploads\/2025\/03\/lockup_ic_google_product_vlarge_2582x2990px_clr-259x300.png 259w, https:\/\/www.werner-frische.de\/wp-content\/uploads\/2025\/03\/lockup_ic_google_product_vlarge_2582x2990px_clr-884x1024.png 884w, https:\/\/www.werner-frische.de\/wp-content\/uploads\/2025\/03\/lockup_ic_google_product_vlarge_2582x2990px_clr-768x889.png 768w, https:\/\/www.werner-frische.de\/wp-content\/uploads\/2025\/03\/lockup_ic_google_product_vlarge_2582x2990px_clr-1326x1536.png 1326w, https:\/\/www.werner-frische.de\/wp-content\/uploads\/2025\/03\/lockup_ic_google_product_vlarge_2582x2990px_clr-1769x2048.png 1769w\" sizes=\"(max-width: 259px) 100vw, 259px\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"250\" height=\"250\" src=\"https:\/\/www.werner-frische.de\/wp-content\/uploads\/2025\/03\/icons8-mac-os-250.png\" class=\"attachment-medium size-medium\" alt=\"Schwarzes Symbol eines stilisierten Buches, das Wissen und Bildung repr&auml;sentiert. Ideal f&uuml;r Bildungswebsites oder Inhalte, die sich mit Lesen, Lernen und Informationsaustausch befassen.\" srcset=\"https:\/\/www.werner-frische.de\/wp-content\/uploads\/2025\/03\/icons8-mac-os-250.png 250w, https:\/\/www.werner-frische.de\/wp-content\/uploads\/2025\/03\/icons8-mac-os-250-150x150.png 150w\" sizes=\"(max-width: 250px) 100vw, 250px\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"handwritten\"><\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t<\/div> <!-- End Media wrapper -->\n\t\n<\/div><!--blockstudio\/blockstudio\/frame-layout--><div id=\"fl-blockstudio-fe0469649b56\" class=\"fl px-frame-layout\" data-frame=\"lightbgbox\" data-layout=\"layout-full-reduced-small\" data-margin-before=\"medium\" data-margin-after=\"default\" >\n    <div class=\"inner\">\n        <div >\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\"><div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div style=\"height:85px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 class=\"wp-block-heading\">Prime\u0219ti cadou un cupon de reducere de 25% la \u00eenregistrare!<\/h2>\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.werner-frische.de\/ro\/descarc-aplicaia-werner\/\" target=\"_blank\" rel=\"noreferrer noopener\">Descarc\u0103 aplica\u021bia acum!<\/a><\/div><\/div><\/div>\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h6 class=\"wp-block-heading\">Toate avantajele pe scurt<\/h6>\n\n<ul class=\"wp-block-list\"><li>Cadou de bun venit: cupon de reducere de 25% la \u00eenregistrare!<\/li>\n\n<li>Reducere de fidelitate permanent\u0103 de 5% prin cashback<\/li>\n\n<li>Precomand\u0103, pl\u0103te\u0219te comod online \u0219i ridic\u0103 din loca\u021bia preferat\u0103!<\/li>\n\n<li>Str\u00e2nge\u021bi puncte \u00eempreun\u0103 cu partenerul sau familia<\/li>\n\n<li>Punctele pot fi folosite oric\u00e2nd, \u00eencep\u00e2nd de acum!<\/li>\n\n<li>Cardul digital WERNER Card mereu la \u00eendem\u00e2n\u0103 \u00een aplica\u021bie<\/li>\n\n<li>Diverse cupoane pentru avantaje exclusive<\/li>\n\n<li>Cupon de ziua ta \u2013 s\u0103rb\u0103torim \u00eempreun\u0103 cu tine!<\/li>\n\n<li>Program, informa\u021bii \u0219i nout\u0103\u021bi direct \u00een aplica\u021bie<\/li>\n\n<li>La cerere, nout\u0103\u021bi suplimentare despre WERNER \u0219i oferte prin e-mail sau po\u0219t\u0103*<\/li>\n\n<li>Cardul digital WERNER Card se poate re\u00eenc\u0103rca \u0219i folosi ca prepl\u0103tit \u2013 cu cadou la re\u00eenc\u0103rcare!<\/li><\/ul>\n\n<p class=\"wp-block-paragraph\">*Disponibil doar dac\u0103 \u00ee\u021bi dai acordul pentru primirea newsletterului.<\/p>\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div><\/div><\/div>\n<\/div>\n    <\/div>\n<\/div><!--blockstudio\/blockstudio\/frame-layout--><div id=\"fl-blockstudio-6de4ac39e589\" class=\"fl px-frame-layout\" data-frame=\"default\" data-layout=\"layout-full\" data-margin-before=\"default\" data-margin-after=\"default\" >\n    <div class=\"inner\">\n        <div >\n<!--blockstudio\/blockstudio\/textimages-->\n<div id=\"blockstudio-e82288db685c\" class=\"px-textimages imageposition- no-location up\">\n\t<div class=\"px-textimages-inner\">\n\t\t<div class=\"col image animate animate-parent col-image-1 \">\n\t\t\t\t\t\t<div class=\"image-big image-1 col fadeInUp \" data-delay=\"250\">\n\t\t\t\t\t<svg class=\"greenbox\" preserveAspectRatio=\"none\" viewBox=\"0 0 551 411\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t<path d=\"M550 303.508L477.352 1L1 57.0804L18.4724 355.853L267.683 410L466.581 383.637L550 303.508Z\" stroke=\"#00FF00\"\/>\n\t\t\t\t\t<\/svg>\n\t\t\t\t\t<img decoding=\"async\" width=\"1000\" height=\"667\" src=\"https:\/\/www.werner-frische.de\/wp-content\/uploads\/2026\/01\/dein-abschnittstext-1000-x-667-px-7.png\" class=\"attachment-full size-full\" alt=\"Smartphone mit der Werner App, die die Vorbestellung von Produkten wie wei\u00dfem und gesch\u00e4ltem Spargel erm\u00f6glicht. Auf dem Bildschirm sind die Optionen zur Auswahl und Bestellm\u00f6glichkeit sichtbar. Hinweise zur Verf\u00fcgbarkeit im App Store und bei Google Play sind ebenfalls dargestellt.\" srcset=\"https:\/\/www.werner-frische.de\/wp-content\/uploads\/2026\/01\/dein-abschnittstext-1000-x-667-px-7.png 1000w, https:\/\/www.werner-frische.de\/wp-content\/uploads\/2026\/01\/dein-abschnittstext-1000-x-667-px-7-300x200.png 300w, https:\/\/www.werner-frische.de\/wp-content\/uploads\/2026\/01\/dein-abschnittstext-1000-x-667-px-7-768x512.png 768w, https:\/\/www.werner-frische.de\/wp-content\/uploads\/2026\/01\/dein-abschnittstext-1000-x-667-px-7-600x400.png 600w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/>\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t<div class=\"col text\">\n\t\t\t\t\t\t\t<p class=\"handwritten bg-text\">Aplica\u021bia WERNER<\/p>\n\t\t\t\t\t\t\t\t\t\t<h2 class=\"headline\">Precomand\u0103 \u0219i ridicare comode<\/h2>\n\t\t\t\t\t\t\t\t\t\t<div class=\"text-inner\">\n\t\t\t\t\t\t\t\t\t<p><p>Cu aplica\u021bia WERNER, cump\u0103r\u0103turile sunt mai simple ca niciodat\u0103! Precomand\u0103 comod de acas\u0103 produsele tale preferate \u2013 de la sparanghel \u0219i c\u0103p\u0219uni p\u00e2n\u0103 la alte produse \u2013 \u0219i pl\u0103te\u0219te direct \u00een aplica\u021bie. Rapid, sigur \u0219i f\u0103r\u0103 complica\u021bii. Alege pur \u0219i simplu loca\u021bia preferat\u0103 pentru ridicare \u0219i ora de ridicare. Ce mai a\u0219tep\u021bi? \u00cencearc\u0103!    <\/p><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t<\/div>\t\t\n<\/div>\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n    <\/div>\n<\/div><!--blockstudio\/blockstudio\/frame-layout--><div id=\"fl-blockstudio-b00419933eb0\" class=\"fl px-frame-layout\" data-frame=\"lightbgbox\" data-layout=\"layout-full-reduced-small\" data-margin-before=\"default\" data-margin-after=\"default\" >\n    <div class=\"inner\">\n        <div >\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<p class=\"is-style-bg-text wp-block-paragraph\">Economise\u0219te<\/p>\n\n<h2 class=\"wp-block-heading\">Str\u00e2nge puncte, cupoane \u0219i multe altele<\/h2>\n\n<div style=\"height:48px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\"><div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><h5 class=\"wp-block-heading\">Reducere de fidelitate permanent\u0103 de 5% prin cashback<\/h5>\n\n<p class=\"wp-block-paragraph\">Cu cardul digital WERNER Card din aplica\u021bie economise\u0219ti automat la fiecare cump\u0103r\u0103tur\u0103! Datorit\u0103 reducerii noastre permanente de fidelitate de 5%, prime\u0219ti 5 puncte pentru fiecare euro cheltuit. Fiecare punct valoreaz\u0103 0,01 \u20ac, pe care \u00eei po\u021bi folosi oric\u00e2nd ca mijloc de plat\u0103. Astfel beneficiezi de cashback real la fiecare cump\u0103r\u0103tur\u0103 \u2013 simplu, transparent \u0219i permanent!   <\/p><\/div>\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><h5 class=\"wp-block-heading\">Cupoane de bun venit, de ziua ta \u0219i cu oferte speciale<\/h5>\n\n<p class=\"wp-block-paragraph\">Cu aplica\u021bia WERNER ob\u021bii cupoane exclusive pentru ocazii speciale! La \u00eenregistrare prime\u0219ti un cupon de reducere de 25% pentru prima precomand\u0103 sau pentru cump\u0103r\u0103turile din magazin. De ziua ta te a\u0219teapt\u0103 o surpriz\u0103 special\u0103, iar pe parcursul anului apar \u0219i alte cupoane atractive pentru sparanghel, fructe de p\u0103dure, cire\u0219e \u0219i multe alte produse. Pur \u0219i simplu \u00eenregistreaz\u0103-te, profit\u0103 \u0219i economise\u0219te!   <\/p><\/div><\/div>\n\n<div class=\"wp-block-buttons is-content-justification-right is-layout-flex wp-container-core-buttons-is-layout-89b4c9e9 wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button\"><a class=\"wp-block-button__link has-text-align-left wp-element-button\" href=\"https:\/\/www.werner-frische.de\/ro\/descarc-aplicaia-werner\/\" target=\"_blank\" rel=\"noreferrer noopener\">Descarc\u0103 aplica\u021bia acum!<\/a><\/div><\/div>\n\n<div style=\"height:204px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n    <\/div>\n<\/div><!--blockstudio\/blockstudio\/frame-layout--><div id=\"fl-blockstudio-c9a3cc986c91\" class=\"fl px-frame-layout\" data-frame=\"default\" data-layout=\"layout-full\" data-margin-before=\"default\" data-margin-after=\"default\" >\n    <div class=\"inner\">\n        <div >\n<!--blockstudio\/blockstudio\/textimages-->\n<div id=\"blockstudio-7f9369e53709\" class=\"px-textimages imageposition- no-location up\">\n\t<div class=\"px-textimages-inner\">\n\t\t<div class=\"col image animate animate-parent col-image-1 \">\n\t\t\t\t\t\t<div class=\"image-big image-1 col fadeInUp \" data-delay=\"250\">\n\t\t\t\t\t<svg class=\"greenbox\" preserveAspectRatio=\"none\" viewBox=\"0 0 551 411\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t<path d=\"M550 303.508L477.352 1L1 57.0804L18.4724 355.853L267.683 410L466.581 383.637L550 303.508Z\" stroke=\"#00FF00\"\/>\n\t\t\t\t\t<\/svg>\n\t\t\t\t\t<img decoding=\"async\" width=\"1000\" height=\"667\" src=\"https:\/\/www.werner-frische.de\/wp-content\/uploads\/2025\/03\/dein-abschnittstext-1000-x-667-px-4.png\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.werner-frische.de\/wp-content\/uploads\/2025\/03\/dein-abschnittstext-1000-x-667-px-4.png 1000w, https:\/\/www.werner-frische.de\/wp-content\/uploads\/2025\/03\/dein-abschnittstext-1000-x-667-px-4-300x200.png 300w, https:\/\/www.werner-frische.de\/wp-content\/uploads\/2025\/03\/dein-abschnittstext-1000-x-667-px-4-768x512.png 768w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/>\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t<div class=\"col text\">\n\t\t\t\t\t\t\t<p class=\"handwritten bg-text\">Prepl\u0103tit<\/p>\n\t\t\t\t\t\t\t\t\t\t<h2 class=\"headline\">Re\u00eencarc\u0103 soldul<\/h2>\n\t\t\t\t\t\t\t\t\t\t<div class=\"text-inner\">\n\t\t\t\t\t\t\t\t\t<p><p>Cu aplica\u021bia WERNER po\u021bi folosi foarte simplu cardul digital WERNER Card ca card prepl\u0103tit! Re\u00eencarc\u0103-\u021bi comod soldul \u0219i beneficiezi de un bonus de 5% la re\u00eenc\u0103rcare, de la o valoare de 25 \u20ac. Astfel ai mereu soldul la \u00eendem\u00e2n\u0103, economise\u0219ti \u00een plus \u0219i pl\u0103te\u0219ti \u0219i mai repede \u2013 digital, flexibil \u0219i disponibil oric\u00e2nd!  <\/p><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t<\/div>\t\t\n<\/div>\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n    <\/div>\n<\/div><!--blockstudio\/blockstudio\/frame-layout--><div id=\"fl-blockstudio-020145e417ed\" class=\"fl px-frame-layout\" data-frame=\"lightbgbox\" data-layout=\"layout-full-reduced-small\" data-margin-before=\"default\" data-margin-after=\"default\" >\n    <div class=\"inner\">\n        <div >\n<div style=\"height:87px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<p class=\"is-style-bg-text wp-block-paragraph\">Nout\u0103\u021bi<\/p>\n\n<h2 class=\"wp-block-heading\">Informa\u021bii dintr-o privire<\/h2>\n\n<p class=\"wp-block-paragraph\">Cu aplica\u021bia WERNER e\u0219ti mereu la curent! Afl\u0103 toate nout\u0103\u021bile despre promo\u021bii, programul de func\u021bionare, loca\u021bii, re\u021bete delicioase \u0219i evenimente captivante \u2013 totul dintr-o privire, direct \u00een aplica\u021bie. A\u0219a nu mai ratezi nicio informa\u021bie important\u0103 \u0219i e\u0219ti mereu bine informat!  <\/p>\n\n<div class=\"wp-block-buttons is-content-justification-left is-layout-flex wp-container-core-buttons-is-layout-63375db1 wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button\"><a class=\"wp-block-button__link has-text-align-left wp-element-button\" href=\"https:\/\/www.werner-frische.de\/ro\/descarc-aplicaia-werner\/\" target=\"_blank\" rel=\"noreferrer noopener\">Descarc\u0103 aplica\u021bia acum!<\/a><\/div><\/div>\n\n<div style=\"height:204px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n    <\/div>\n<\/div><!--blockstudio\/blockstudio\/frame-layout--><div id=\"fl-blockstudio-dd65eeac9080\" class=\"fl px-frame-layout\" data-frame=\"lightbgbox\" data-layout=\"layout-full\" data-margin-before=\"default\" data-margin-after=\"default\" >\n    <div class=\"inner\">\n        <div >\n<!--blockstudio\/blockstudio\/cards-->\n<div id=\"cards-blockstudio-715ffd64e008\" class=\"px-cards\">\n        <div class=\"px-cards-inner\">\n            \t\t\t\t<p class=\"handwritten bg-text\">Serviciul clien\u021bi<\/p>\n\t\t\t\t\t\t\t\t\t\t<h2 class=\"headline\">Persoan\u0103 de contact<\/h2>\n\t\t\t            <div class=\"elements animate animate-parent\">\n                            <div class=\"person col fadeInUp\" data-delay=\"500\">\n                    <div class=\"image\">\n                        <svg class=\"greenbox\" preserveAspectRatio=\"none\" viewBox=\"0 0 551 411\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                            <path d=\"M550 303.508L477.352 1L1 57.0804L18.4724 355.853L267.683 410L466.581 383.637L550 303.508Z\" stroke=\"#00FF00\"\/>\n                        <\/svg>\n                                                    <img decoding=\"async\" width=\"1706\" height=\"1838\" src=\"https:\/\/www.werner-frische.de\/wp-content\/uploads\/2024\/06\/20240509_picselweb_fotografie_r3__1897-scaled-e1718713380929.jpg\" class=\"attachment-full size-full\" alt=\"Portr\u00e4t eines jungen Mannes mit Brille, der in einem schwarzen Hoodie mit gr\u00fcnem Logo l\u00e4chelt. Der Hintergrund zeigt unscharfe, gr\u00fcne Elemente, die auf eine gesch\u00e4ftliche Umgebung hinweisen. Ideal f\u00fcr Inhalte \u00fcber Mode, Lifestyle oder Unternehmenspr\u00e4sentationen.\" srcset=\"https:\/\/www.werner-frische.de\/wp-content\/uploads\/2024\/06\/20240509_picselweb_fotografie_r3__1897-scaled-e1718713380929.jpg 1706w, https:\/\/www.werner-frische.de\/wp-content\/uploads\/2024\/06\/20240509_picselweb_fotografie_r3__1897-scaled-e1718713380929-278x300.jpg 278w, https:\/\/www.werner-frische.de\/wp-content\/uploads\/2024\/06\/20240509_picselweb_fotografie_r3__1897-scaled-e1718713380929-950x1024.jpg 950w, https:\/\/www.werner-frische.de\/wp-content\/uploads\/2024\/06\/20240509_picselweb_fotografie_r3__1897-scaled-e1718713380929-768x827.jpg 768w, https:\/\/www.werner-frische.de\/wp-content\/uploads\/2024\/06\/20240509_picselweb_fotografie_r3__1897-scaled-e1718713380929-1426x1536.jpg 1426w\" sizes=\"(max-width: 1706px) 100vw, 1706px\" \/>                                            <\/div>\n                                            <p class=\"title\">Cultura experien\u021belor | Marketing \u0219i evenimente<\/p>\n                                        <div class=\"content\">\n                    <div class=\"name\">Dennis<\/div>\n                                                            <div class=\"contactlinks\">\n                                                    <p class=\"smallcaps\">Telefon<\/p>\n                            <a href=\"tel:004941499348435\">\n                                0 41 49 &#8211; 93 48 4-35                            <\/a>\n                                                                                                    <p class=\"smallcaps\">E-Mail<\/p>\n                            <a href=\"mailto:kundenkarte@werner-frische.de\">\n                                kundenkarte@werner-frische.de                            <\/a>\n                                            <\/div>\n                    \n                                        <\/div>\n                <\/div>\n                            <div class=\"person col fadeInUp\" data-delay=\"500\">\n                    <div class=\"image\">\n                        <svg class=\"greenbox\" preserveAspectRatio=\"none\" viewBox=\"0 0 551 411\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                            <path d=\"M550 303.508L477.352 1L1 57.0804L18.4724 355.853L267.683 410L466.581 383.637L550 303.508Z\" stroke=\"#00FF00\"\/>\n                        <\/svg>\n                                                    <img decoding=\"async\" width=\"2560\" height=\"1707\" src=\"https:\/\/www.werner-frische.de\/wp-content\/uploads\/2024\/06\/20240508_picselweb_fotografie_r3__1680-scaled.jpg\" class=\"attachment-full size-full\" alt=\"Eine l\u00e4chelnde Frau mit braunen Haaren tr\u00e4gt einen schwarzen Hoodie mit einem gr\u00fcnen Karottenmotiv. Sie steht in einem Au\u00dfenbereich mit gr\u00fcnen Paletten im Hintergrund, w\u00e4hrend sie freundlich in die Kamera schaut. Die Szene vermittelt eine positive und einladende Atmosph\u00e4re.\" srcset=\"https:\/\/www.werner-frische.de\/wp-content\/uploads\/2024\/06\/20240508_picselweb_fotografie_r3__1680-scaled.jpg 2560w, https:\/\/www.werner-frische.de\/wp-content\/uploads\/2024\/06\/20240508_picselweb_fotografie_r3__1680-300x200.jpg 300w, https:\/\/www.werner-frische.de\/wp-content\/uploads\/2024\/06\/20240508_picselweb_fotografie_r3__1680-1024x683.jpg 1024w, https:\/\/www.werner-frische.de\/wp-content\/uploads\/2024\/06\/20240508_picselweb_fotografie_r3__1680-768x512.jpg 768w, https:\/\/www.werner-frische.de\/wp-content\/uploads\/2024\/06\/20240508_picselweb_fotografie_r3__1680-1536x1024.jpg 1536w, https:\/\/www.werner-frische.de\/wp-content\/uploads\/2024\/06\/20240508_picselweb_fotografie_r3__1680-2048x1365.jpg 2048w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/>                                            <\/div>\n                                            <p class=\"title\">Cultura experien\u021belor | Magazinele fermei \u0219i punctele de v\u00e2nzare<\/p>\n                                        <div class=\"content\">\n                    <div class=\"name\">Kerstin<\/div>\n                                                            <div class=\"contactlinks\">\n                                                    <p class=\"smallcaps\">Telefon<\/p>\n                            <a href=\"tel:004941499348434\">\n                                0 41 49 &#8211; 93 48 4-34                            <\/a>\n                                                                                                    <p class=\"smallcaps\">E-Mail<\/p>\n                            <a href=\"mailto:kundenkarte@werner-frische.de\">\n                                kundenkarte@werner-frische.de                            <\/a>\n                                            <\/div>\n                    \n                                        <\/div>\n                <\/div>\n                        <\/div>\n        <\/div>\n<\/div>\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n    <\/div>\n<\/div><div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div><h2 class=\"wp-block-heading\">\u00centreb\u0103ri frecvente (FAQ)<\/h2><h5 class=\"wp-block-heading\">Informa\u021bii generale \u0219i \u00eenregistrare<\/h5><div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1707150016201\"><strong class=\"schema-faq-question\">Folosesc deja WERNER Card \u0219i vreau s\u0103 folosesc aplica\u021bia pe viitor. Ce fac acum? <\/strong> <p class=\"schema-faq-answer\">Dac\u0103 vrei s\u0103 folose\u0219ti aplica\u021bia WERNER, po\u021bi trece de la WERNER Card la aplica\u021bie. Pentru aceasta, transfer\u0103m datele de pe card \u00een aplica\u021bie, ca s\u0103 nu pierzi niciun avantaj. Pentru a face schimbarea, te rug\u0103m s\u0103 treci pe la una dintre loca\u021biile noastre. Ideal ar fi s\u0103 te fi \u00eenregistrat deja \u00een aplica\u021bia WERNER. Echipa noastr\u0103 scaneaz\u0103 apoi pe loc cardul WERNER Card \u0219i codul QR din aplica\u021bie. Datele existente sunt transferate, iar vechiul card de client este dezactivat \u0219i r\u0103m\u00e2ne la noi \u00een magazin.     <\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1707150339490\"><strong class=\"schema-faq-question\">Cum m\u0103 \u00eenregistrez \u00een aplica\u021bia WERNER?<\/strong> <p class=\"schema-faq-answer\">Aplica\u021bia WERNER este disponibil\u0103 gratuit \u00een App Store \u0219i Google Play. Dup\u0103 desc\u0103rcare, \u00ee\u021bi cerem datele de contact, de exemplu adresa de e-mail. Dup\u0103 ce \u00ee\u021bi alegi parola \u0219i finalizezi \u00eenregistrarea, prime\u0219ti de la noi un e-mail prin care \u00ee\u021bi cerem s\u0103 confirmi \u00eenregistrarea. Apoi ai acces la toate func\u021biile aplica\u021biei. Dac\u0103 ai acceptat \u0219i op\u021biunile de marketing, trebuie s\u0103 le confirmi \u0219i pe acestea \u00eentr-un e-mail separat.    <\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1707150360755\"><strong class=\"schema-faq-question\">Nu primesc niciun e-mail de la voi. Ce pot face? <\/strong> <p class=\"schema-faq-answer\">Ai \u00eencercat s\u0103 te \u00eenregistrezi sau s\u0103 solici\u021bi o parol\u0103 nou\u0103 ori a\u0219tep\u021bi confirmarea comenzii? Te rug\u0103m s\u0103 verifici folderul de spam \u2013 poate e-mailul a ajuns acolo. Dac\u0103 nu \u00eel g\u0103se\u0219ti nici acolo \u0219i e\u0219ti sigur c\u0103 ai folosit adresa de e-mail corect\u0103, folose\u0219te formularul de contact din aplica\u021bie, la \u201eSupport Mehr -&gt; Support \/ Feedback\u201d (Mai mult \u2013 Asisten\u021b\u0103 \/ Feedback), scrie-ne la <a href=\"mailto:kundenkarte@werner-frische.de\">kundenkarte@werner-frische.de<\/a> sau sun\u0103-ne la +49 4149 93483-0. Revenim c\u00e2t mai repede \u0219i te ajut\u0103m cu drag.    <\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1707214378407\"><strong class=\"schema-faq-question\">De ce ave\u021bi nevoie de formula mea de adresare, de data na\u0219terii sau de alte date personale?<\/strong> <p class=\"schema-faq-answer\">Avem nevoie, fire\u0219te, de formula ta de adresare pentru a ne adresa corect \u021bie. \u00cen plus, o folosim \u0219i pentru a-\u021bi atribui corect precomanda. Data na\u0219terii este necesar\u0103 pentru verificarea capacit\u0103\u021bii de exerci\u021biu \u0219i o folosim, \u00een plus, pentru surpriza ta exclusiv\u0103 de ziua ta. Abia a\u0219tep\u021bi, nu-i a\u0219a? Dac\u0103 ai \u00eentreb\u0103ri despre datele stocate, folose\u0219te formularul de contact din aplica\u021bie, la \u201eSupport Mehr -&gt; Support \/ Feedback\u201d (Mai mult \u2013 Asisten\u021b\u0103 \/ Feedback), scrie-ne la <a href=\"mailto:kundenkarte@werner-frische.de\">kundenkarte@werner-frische.de<\/a> sau sun\u0103-ne la +49 4149 93483-0. Te ajut\u0103m cu drag!     <\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1707214403791\"><strong class=\"schema-faq-question\">Cum \u00eemi modific datele personale?<\/strong> <p class=\"schema-faq-answer\">Datele tale personale le po\u021bi modifica singur \u00een aplica\u021bia WERNER, la \u201eMehr -&gt; Einstellungen\u201d (Mai mult \u2013 Set\u0103ri), cu excep\u021bia adresei de e-mail. Dac\u0103 adresa de e-mail s-a schimbat, te rug\u0103m s\u0103 contactezi serviciul nostru pentru clien\u021bi. Folose\u0219te formularul de contact din aplica\u021bie, la \u201eSupport Mehr -&gt; Support \/ Feedback\u201d (Mai mult \u2013 Asisten\u021b\u0103 \/ Feedback), scrie-ne la <a href=\"mailto:kundenkarte@werner-frische.de\">kundenkarte@werner-frische.de<\/a> sau sun\u0103-ne la +49 4149 93483-0. Revenim c\u00e2t mai repede \u0219i te ajut\u0103m cu drag.   <\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1707214548528\"><strong class=\"schema-faq-question\">Ce \u00eemi ofer\u0103 aplica\u021bia WERNER? Ce avantaje primesc? <\/strong> <p class=\"schema-faq-answer\">Prin aplica\u021bia WERNER vrem s\u0103-\u021bi mul\u021bumim din suflet pentru fidelitate. Cu cardul digital WERNER Card prime\u0219ti numeroase avantaje: un cupon de bun venit pentru prima cump\u0103r\u0103tur\u0103, 5% reducere de fidelitate sub form\u0103 de cashback \u0219i posibilitatea de a folosi oric\u00e2nd punctele str\u00e2nse. Po\u021bi str\u00e2nge puncte \u00eempreun\u0103 cu partenerul sau familia \u0219i po\u021bi re\u00eenc\u0103rca comod cardul pentru a pl\u0103ti f\u0103r\u0103 numerar \u2013 inclusiv cu un cadou la re\u00eenc\u0103rcare. \u00cen plus, exist\u0103 cupoane exclusive, un cupon de ziua ta, posibilitatea de a precomanda \u0219i de a ridica produsele pe loc, precum \u0219i informa\u021bii actuale direct \u00een aplica\u021bie. La cerere, prime\u0219ti \u0219i oferte suplimentare prin e-mail sau po\u0219t\u0103.    <\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1707214620713\"><strong class=\"schema-faq-question\">C\u00e2\u021bi ani trebuie s\u0103 am pentru a participa la programul de fidelitate WERNER?<\/strong> <p class=\"schema-faq-answer\">Pentru a participa la programul nostru de fidelitate, toate persoanele trebuie s\u0103 fi \u00eemplinit v\u00e2rsta de 18 ani.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1707214693908\"><strong class=\"schema-faq-question\">C\u00e2t timp este valabil\u0103 aplica\u021bia WERNER, respectiv cardul digital WERNER Card?<\/strong> <p class=\"schema-faq-answer\">Aplica\u021bia WERNER, respectiv cardul digital WERNER Card, nu expir\u0103 \u2013 este valabil permanent \u0219i legat de durata particip\u0103rii tale la programul nostru de fidelitate.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1707214861550\"><strong class=\"schema-faq-question\">C\u00e2t cost\u0103 aplica\u021bia WERNER?<\/strong> <p class=\"schema-faq-answer\">Participarea la programul de fidelitate \u0219i folosirea aplica\u021biei WERNER sunt gratuite pentru tine \u0219i pot fi \u00eencheiate oric\u00e2nd. Aplica\u021biile sunt disponibile gratuit \u00een App Store \u0219i Google Play. <\/p> <\/div> <\/div><h5 class=\"wp-block-heading\">Puncte de fidelitate<\/h5><div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1741797992318\"><strong class=\"schema-faq-question\">C\u00e2t timp este valabil soldul punctelor de fidelitate din aplica\u021bia WERNER?<\/strong> <p class=\"schema-faq-answer\">Soldul punctelor de fidelitate este valabil nelimitat. <\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1741798012929\"><strong class=\"schema-faq-question\">C\u00e2nd \u0219i cum primesc aplica\u021bia WERNER? Pot str\u00e2nge puncte imediat? <\/strong> <p class=\"schema-faq-answer\">Dup\u0103 ce ai desc\u0103rcat aplica\u021bia WERNER \u0219i te-ai \u00eenregistrat cu succes, po\u021bi \u00eencepe imediat s\u0103 str\u00e2ngi puncte \u0219i s\u0103 folose\u0219ti toate avantajele aplica\u021biei. Mai multe informa\u021bii despre instalarea aplica\u021biei g\u0103se\u0219ti tot aici, \u00een sec\u021biunea FAQ. <\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1741798034044\"><strong class=\"schema-faq-question\">Pot str\u00e2nge puncte \u0219i folosi avantajele \u00eempreun\u0103 cu partenerul sau familia?<\/strong> <p class=\"schema-faq-answer\">Da, cu aplica\u021bia WERNER pute\u021bi str\u00e2nge puncte \u00eempreun\u0103, a\u0219a c\u0103 str\u00e2ngerea punctelor cu partenerul sau familia este posibil\u0103. Instaleaz\u0103 pur \u0219i simplu aplica\u021bia WERNER pe alte dispozitive \u0219i conecteaz\u0103-te cu acelea\u0219i date de autentificare. \u00cen profil sau la \u00eenregistrare, alege ca formul\u0103 de adresare \u201eFamilie\u201d (Familie).   <\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1741798051129\"><strong class=\"schema-faq-question\">Cum \u00eemi pot folosi punctele?<\/strong> <p class=\"schema-faq-answer\">Punctele le po\u021bi folosi direct \u00een magazinele noastre sau \u00een aplica\u021bie. Soldul actual de puncte \u00eel po\u021bi verifica dinainte \u00een aplica\u021bie sau \u00eel po\u021bi afla \u00een magazin. La plat\u0103, spune pur \u0219i simplu c\u0103 vrei s\u0103 folose\u0219ti punctele de fidelitate sau alege-le \u00een aplica\u021bia WERNER ca metod\u0103 de plat\u0103. Pentru folosirea punctelor \u00een magazin avem nevoie obligatoriu de cardul digital WERNER Card din aplica\u021bie pentru identificare. F\u0103r\u0103 cardul digital de client, din motive de siguran\u021b\u0103, punctele nu pot fi folosite.    <\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1741798066333\"><strong class=\"schema-faq-question\">C\u00e2te puncte de fidelitate primesc pentru cump\u0103r\u0103turi?<\/strong> <p class=\"schema-faq-answer\">Pentru fiecare euro din valoarea m\u0103rfii prime\u0219ti cinci puncte de fidelitate. Punctele de acordat sunt calculate pe baza sumei brute a facturii, dup\u0103 sc\u0103derea tuturor reducerilor. Excep\u021bie fac, de exemplu, pl\u0103\u021bile cu [\u2026].  <\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1741798085195\"><strong class=\"schema-faq-question\">C\u00e2t valoreaz\u0103 \u00een euro un punct de fidelitate la folosire?<\/strong> <p class=\"schema-faq-answer\">Fiecare punct de fidelitate acordat valoreaz\u0103 0,01 euro la folosire.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1741798100525\"><strong class=\"schema-faq-question\">Unde v\u0103d c\u00e2te puncte de fidelitate am?<\/strong> <p class=\"schema-faq-answer\">G\u0103se\u0219ti asta \u00een sec\u021biunea \u201e(Digitale) Kundenkarte\u201d (Card de client digital), la \u201eTreuepunkte &amp; Stempel\u201d (Puncte de fidelitate \u0219i \u0219tampile).<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1741798117710\"><strong class=\"schema-faq-question\">Nu am avut la mine aplica\u021bia WERNER sau cardul digital de client. \u00cel pot scana ulterior, ca s\u0103 nu pierd puncte? <\/strong> <p class=\"schema-faq-answer\">Din p\u0103cate, punctele nu pot fi creditate ulterior \u00een contul t\u0103u de client.<\/p> <\/div> <\/div><h5 class=\"wp-block-heading\">Precomenzi<\/h5><div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1741798161311\"><strong class=\"schema-faq-question\">Ce termene de preg\u0103tire se aplic\u0103 pentru comenzi?<\/strong> <p class=\"schema-faq-answer\">Pentru a\u0219a-numitele comenzi expres (pentru aceea\u0219i zi), avem nevoie de un termen de preg\u0103tire de 1,5 ore. Asta \u00eenseamn\u0103 c\u0103 ridicarea este posibil\u0103 cel mai devreme la 1,5 ore dup\u0103 plasarea precomenzii. Dup\u0103 ce ai plasat comanda, avem nevoie la fa\u021ba locului de suficient timp pentru a verifica disponibilitatea \u0219i a preg\u0103ti comanda la timp. Dac\u0103 comanda ta este pentru o zi viitoare, o preg\u0103tim chiar de la \u00eenceputul zilei. De aceea nu avem nevoie de un termen lung de preg\u0103tire. Ridicarea este posibil\u0103 cel mai devreme la o jum\u0103tate de or\u0103 dup\u0103 deschiderea loca\u021biei.     <\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1741798180524\"><strong class=\"schema-faq-question\">De ce mi-a fost respins\u0103 comanda?<\/strong> <p class=\"schema-faq-answer\">Pentru fiecare comand\u0103 \u2013 mai ales pentru comenzile expres pentru aceea\u0219i zi \u2013 verific\u0103m disponibilitatea, ca s\u0103 fim siguri c\u0103 la ridicare prime\u0219ti produsele dorite. Dac\u0103 \u021bi-a fost respins\u0103 comanda, ne pare foarte r\u0103u c\u0103 nu am avut \u00een stoc o parte sau \u00eentreaga comand\u0103. \u00cen e-mail vezi ce produse nu au fost disponibile. Dac\u0103 nici m\u0103car un singur produs nu este disponibil, \u00eentreaga comand\u0103 nu este acceptat\u0103 \u2013 pentru cazul \u00een care tocmai acel produs a fost motivul principal al comenzii. Astfel evit\u0103m s\u0103 fii dezam\u0103git la ridicare. Ai totu\u0219i posibilitatea s\u0103 comanzi din nou celelalte produse disponibile.     <\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1741798196753\"><strong class=\"schema-faq-question\">Ce se \u00eent\u00e2mpl\u0103 cu banii mei dac\u0103 \u00eemi este respins\u0103 comanda?<\/strong> <p class=\"schema-faq-answer\">Plata \u00ee\u021bi este rambursat\u0103 imediat prin metoda de plat\u0103 pe care ai ales-o.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1741798213190\"><strong class=\"schema-faq-question\">\u00cemi pot modifica ulterior comanda, ora sau locul de ridicare?<\/strong> <p class=\"schema-faq-answer\">Pentru c\u0103 \u00ee\u021bi preg\u0103tim sau ambal\u0103m comanda proasp\u0103t, din p\u0103cate nu mai po\u021bi face modific\u0103ri, deoarece probabil este deja \u00een lucru. Dac\u0103 ridicarea comenzii este peste cel pu\u021bin o zi, te rug\u0103m s\u0103 ne contactezi. Folose\u0219te formularul de contact din aplica\u021bie, la \u201eSupport Mehr -&gt; Support \/ Feedback\u201d (Mai mult \u2013 Asisten\u021b\u0103 \/ Feedback), scrie-ne la <a href=\"mailto:kundenkarte@werner-frische.de\">kundenkarte@werner-frische.de<\/a> sau sun\u0103-ne la +49 4149 93483-0. Revenim c\u00e2t mai repede \u0219i te ajut\u0103m cu drag.   <\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1741798237409\"><strong class=\"schema-faq-question\">\u00cent\u00e2rzii la ridicare. Ce fac? <\/strong> <p class=\"schema-faq-answer\">Se mai \u00eent\u00e2mpl\u0103. Comanda ta este, desigur, preg\u0103tit\u0103 \u0219i te a\u0219teapt\u0103. \u021aine cont totu\u0219i c\u0103, dup\u0103 c\u00e2teva ore, produsele tale preferate s-ar putea s\u0103 nu mai fie la fel de proaspete ca \u00een momentul \u00een care le-am ambalat. Din p\u0103cate, ridicarea comenzii cu \u00eent\u00e2rziere, \u00eentr-o alt\u0103 zi, nu este posibil\u0103.   <\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1741798255893\"><strong class=\"schema-faq-question\">Ce fac dac\u0103 lipse\u0219te ceva din comand\u0103?<\/strong> <p class=\"schema-faq-answer\">Fire\u0219te, asta nu ar trebui s\u0103 se \u00eent\u00e2mple \u0219i \u00ee\u021bi cerem sincer scuze! Dar la noi lucreaz\u0103 oameni \u0219i se mai pot \u00eent\u00e2mpla gre\u0219eli. Ideal ar fi s\u0103-\u021bi verifici comanda imediat. Dac\u0103 observi ceva abia pu\u021bin mai t\u00e2rziu, te rug\u0103m s\u0103 ne contactezi. Te contact\u0103m imediat \u0219i g\u0103sim sigur \u00eempreun\u0103 o solu\u021bie. Folose\u0219te formularul de contact din aplica\u021bie, la \u201eSupport Mehr -&gt; Support \/ Feedback\u201d (Mai mult \u2013 Asisten\u021b\u0103 \/ Feedback), scrie-ne la <a href=\"mailto:kundenkarte@werner-frische.de\">kundenkarte@werner-frische.de<\/a> sau sun\u0103-ne la +49 4149 93483-0.     <\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1741798285448\"><strong class=\"schema-faq-question\">\u00cemi trimite\u021bi produsele preferate \u0219i acas\u0103?<\/strong> <p class=\"schema-faq-answer\">Din p\u0103cate, nu este posibil, deoarece nu ne-am mai putea respecta standardul de calitate. Toate produsele noastre proaspete sunt sensibile la transport, motiv pentru care nu putem garanta aceast\u0103 calitate la expediere. <\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1741798327891\"><strong class=\"schema-faq-question\">De ce nu pot comanda pentru ora dorit\u0103?<\/strong> <p class=\"schema-faq-answer\">Pentru multe produse avem nevoie de pu\u021bin timp de preg\u0103tire. Acesta poate fi diferit de la un produs la altul. \u00cencearc\u0103 din nou pentru o alt\u0103 or\u0103.  <\/p> <\/div> <\/div><h5 class=\"wp-block-heading\">Pl\u0103\u021bi<\/h5><div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1741798354727\"><strong class=\"schema-faq-question\">Unde g\u0103sesc informa\u021bii despre soldul meu actual?<\/strong> <p class=\"schema-faq-answer\">Soldul actual \u00eel g\u0103se\u0219ti la \u201e(Digitale) Kundenkarte\u201d (Card de client digital), \u00een sec\u021biunea \u201eGuthaben Kundenkarte\u201d (Soldul cardului de client).<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1741798370717\"><strong class=\"schema-faq-question\">Ce metode de plat\u0103 oferi\u021bi?<\/strong> <p class=\"schema-faq-answer\">\u00cen prezent sunt disponibile PayPal, cardul de credit \u0219i Klarna. Po\u021bi veni \u0219i \u00een magazinul preferat pentru a-\u021bi re\u00eenc\u0103rca soldul pe loc. <\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1741798392191\"><strong class=\"schema-faq-question\">Pot transfera soldul de pe cardul fizic de client, respectiv de pe WERNER Card?<\/strong> <p class=\"schema-faq-answer\">Desigur. Treci pe la magazinul nostru. Dup\u0103 ce te-ai \u00eenregistrat \u00een aplica\u021bia WERNER, echipa noastr\u0103 scaneaz\u0103 cardul fizic WERNER Card \u0219i codul QR din aplica\u021bie. Apoi soldul este transferat, iar vechiul card de client, respectiv cardul fizic WERNER Card, este dezactivat \u0219i r\u0103m\u00e2ne la noi \u00een magazin.   <\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1741798408849\"><strong class=\"schema-faq-question\">Unde g\u0103sesc bonul fiscal digital?<\/strong> <p class=\"schema-faq-answer\">\u00cen fila \u201e(Digitale) Kundenkarte\u201d (Card de client digital), la \u201eMeine Rechnungen\u201d (Facturile mele), g\u0103se\u0219ti toate cump\u0103r\u0103turile din ultimele 365 de zile. Alternativ, g\u0103se\u0219ti \u0219i un buton pe ecranul principal al aplica\u021biei WERNER. <\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1741798425196\"><strong class=\"schema-faq-question\">Bonul meu este tip\u0103rit \u0219i pe h\u00e2rtie dac\u0103 \u00eel primesc digital \u00een aplica\u021bie?<\/strong> <p class=\"schema-faq-answer\">Bonul \u00eel prime\u0219ti exclusiv \u00een format digital. Dac\u0103 totu\u0219i ai nevoie de el pe h\u00e2rtie, \u021bi-l tip\u0103rim cu drag, la cerere. <\/p> <\/div> <\/div><h5 class=\"wp-block-heading\">Cupoane \u0219i recompense<\/h5><div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1741798474808\"><strong class=\"schema-faq-question\">Cum \u00eemi folosesc cupoanele?<\/strong> <p class=\"schema-faq-answer\">Cupoanele le po\u021bi folosi fie \u00eentr-una dintre loca\u021biile, respectiv magazinele noastre, fie direct \u00een aplica\u021bie. Te rug\u0103m s\u0103 \u021bii cont de informa\u021biile afi\u0219ate la fiecare cupon, deoarece modul de folosire poate fi diferit de la un cupon la altul. Deschide pur \u0219i simplu cuponul dorit \u00een magazin sau \u00een aplica\u021bie, apas\u0103 pe \u201eJetzt einl\u00f6sen\u201d (Folose\u0219te acum) \u0219i fie arat\u0103 codul QR, fie urmeaz\u0103 instruc\u021biunile pentru precomand\u0103 din aplica\u021bie.   <\/p> <\/div> <\/div><h5 class=\"wp-block-heading\">Dezabonarea de la programul de fidelitate<\/h5><div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1741798474808\"><strong class=\"schema-faq-question\">Cum m\u0103 pot dezabona de la programul de fidelitate?<\/strong> <p class=\"schema-faq-answer\">Te po\u021bi dezabona sau \u00ee\u021bi po\u021bi \u00eencheia participarea la programul nostru de fidelitate oric\u00e2nd, \u00een scris, f\u0103r\u0103 termen de preaviz \u0219i f\u0103r\u0103 a preciza motivele. Folose\u0219te formularul de contact din aplica\u021bie, la \u201eSupport Mehr -&gt; Support \/ Feedback\u201d (Mai mult \u2013 Asisten\u021b\u0103 \/ Feedback), sau scrie-ne la kundenkarte@werner-frische.de. Iat\u0103 adresa noastr\u0103 po\u0219tal\u0103:  <br\/><br\/>WERNER KG<br\/>Kundenservice Kundenkarte (Serviciul clien\u021bi \u2013 card de client)<br\/>Kirchweg 6<br\/>21717 Deinste<br\/>Germania<br\/><br\/>E-Mail: <a href=\"mailto:kundenkarte@werner-frische.de\" target=\"_blank\" rel=\"noreferrer noopener\">kundenkarte@werner-frische.de<\/a> <\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1741798566745\"><strong class=\"schema-faq-question\">Cum m\u0103 dezabonez de la newsletterul prin e-mail?<\/strong> <p class=\"schema-faq-answer\">Te po\u021bi dezabona oric\u00e2nd de la newsletterul nostru. La finalul fiec\u0103rui newsletter primit g\u0103se\u0219ti un link de dezabonare \u2013 d\u0103 clic pe el. Alternativ, trimite-i un mesaj serviciului nostru pentru clien\u021bi \u0219i te dezabon\u0103m noi. Folose\u0219te formularul de contact din aplica\u021bie, la \u201eSupport Mehr -&gt; Support \/ Feedback\u201d (Mai mult \u2013 Asisten\u021b\u0103 \/ Feedback), sau scrie-ne la <a href=\"mailto:kundenkarte@werner-frische.de\">kundenkarte@werner-frische.de<\/a>.     <\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1741798601945\"><strong class=\"schema-faq-question\">Nu mai vreau s\u0103 primesc publicitate prin po\u0219t\u0103. Cum m\u0103 dezabonez? <\/strong> <p class=\"schema-faq-answer\">Nicio problem\u0103! Fire\u0219te c\u0103 \u00ee\u021bi sus\u021binem g\u00e2ndirea sustenabil\u0103! Te po\u021bi dezabona oric\u00e2nd de la trimiterile noastre po\u0219tale. Trimite-i un mesaj serviciului nostru pentru clien\u021bi sau sun\u0103-ne, iar noi te dezabon\u0103m. Po\u021bi folosi \u0219i formularul de contact din aplica\u021bie, la \u201eSupport Mehr -&gt; Support \/ Feedback\u201d (Mai mult \u2013 Asisten\u021b\u0103 \/ Feedback), sau ne po\u021bi scrie la <a href=\"mailto:kundenkarte@werner-frische.de\">kundenkarte@werner-frische.de<\/a>. Num\u0103rul nostru de telefon este +49 4149 93484-0.      <\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1741800903355\"><strong class=\"schema-faq-question\">Cum pot contacta serviciul clien\u021bi al aplica\u021biei WERNER?<\/strong> <p class=\"schema-faq-answer\">Serviciul clien\u021bi al aplica\u021biei WERNER poate fi contactat de luni p\u00e2n\u0103 joi, \u00eentre orele 9:00 \u0219i 16:00, \u0219i vineri, \u00eentre orele 9:00 \u0219i 14:00.<br\/>WERNER KG<br\/>Kundenservice App (Serviciul clien\u021bi al aplica\u021biei)<br\/>Kirchweg 6<br\/>21717 Deinste<br\/>Germania<br\/>E-mail: <a href=\"mailto:kundenkarte@werner-frische.de\" target=\"_blank\" rel=\"noreferrer noopener\">kundenkarte@werner-frische.de<\/a><br\/>Telefon: <a href=\"tel:004941499348435\">+49 4149 93484-35<\/a><\/p> <\/div> <\/div><p class=\"wp-block-paragraph\"><strong>Nu ai g\u0103sit r\u0103spunsul la \u00eentrebarea ta? Ne po\u021bi contacta personal. Te ajut\u0103m cu drag!  <\/strong><\/p><div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div><!--blockstudio\/blockstudio\/frame-layout--><div id=\"fl-blockstudio-d42c15023ada\" class=\"fl px-frame-layout\" data-frame=\"lightbgbox\" data-layout=\"layout-full\" data-margin-before=\"default\" data-margin-after=\"default\" >\n    <div class=\"inner\">\n        <div >\n<div style=\"height:150px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<!--blockstudio\/blockstudio\/contact-footer-->\n<div id=\"blockstudio-f4ffc333ba1f\" class=\"px-contact-footer\">\n\t<div class=\"px-contact-footer-inner animate animate-parent\">\n\t\t<div class=\"col image fadeInUp\" data-delay=\"250\">\n\t\t\t\t\t\t<div class=\"image-big\">\n\t\t\t\t\t<svg class=\"greenbox\" preserveAspectRatio=\"none\" viewBox=\"0 0 551 411\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t<path d=\"M550 303.508L477.352 1L1 57.0804L18.4724 355.853L267.683 410L466.581 383.637L550 303.508Z\" stroke=\"#00FF00\"\/>\n\t\t\t\t\t<\/svg>\n\t\t\t\t\t<img decoding=\"async\" width=\"1672\" height=\"1143\" src=\"https:\/\/www.werner-frische.de\/wp-content\/uploads\/2024\/06\/20240429_picselweb_fotografie_werner_r3__0372-scaled-e1718711345384.jpg\" class=\"attachment-full size-full\" alt=\"Schwarzes Schild mit der Aufschrift &quot;WERNER&quot; und &quot;Hofladen&quot;, seit 1984, an einem Ladengesch\u00e4ft. Im Hintergrund sind Fenster mit wei\u00dfen Vorh\u00e4ngen und ein gestreifter Markisenstoff zu sehen.\" srcset=\"https:\/\/www.werner-frische.de\/wp-content\/uploads\/2024\/06\/20240429_picselweb_fotografie_werner_r3__0372-scaled-e1718711345384.jpg 1672w, https:\/\/www.werner-frische.de\/wp-content\/uploads\/2024\/06\/20240429_picselweb_fotografie_werner_r3__0372-scaled-e1718711345384-300x205.jpg 300w, https:\/\/www.werner-frische.de\/wp-content\/uploads\/2024\/06\/20240429_picselweb_fotografie_werner_r3__0372-scaled-e1718711345384-1024x700.jpg 1024w, https:\/\/www.werner-frische.de\/wp-content\/uploads\/2024\/06\/20240429_picselweb_fotografie_werner_r3__0372-scaled-e1718711345384-768x525.jpg 768w, https:\/\/www.werner-frische.de\/wp-content\/uploads\/2024\/06\/20240429_picselweb_fotografie_werner_r3__0372-scaled-e1718711345384-1536x1050.jpg 1536w\" sizes=\"(max-width: 1672px) 100vw, 1672px\" \/>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"text-inner\">\n\t\t\t\t\t\t\t\t\t\t<h2 class=\"handwritten\">Prospe\u021bime pe toat\u0103 linia. Pentru cump\u0103r\u0103turile tale.<\/h2>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p>Punem pre\u021b pe calitate. La fiecare fruct de p\u0103dure cules de m\u00e2n\u0103, la fiecare fir de sparanghel, la fiecare dovleac, la fiecare cirea\u0219\u0103. Cuv\u00e2ntul de onoare WERNER.<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"col text-col\">\n\t\t\t\t\t\t\t<p class=\"handwritten bg-text\">Contact<\/p>\n\t\t\t\t\t\t\t\t\t\t<h2 class=\"headline\">Nu ezita s\u0103 ne contactezi<\/h2>\n\t\t\t\t\t\t\t\t\t\t<p class=\"text\">Vrei s\u0103 ne \u00eentrebi ceva despre oferta magazinului fermei din apropierea ta? Ai nevoie de informa\u021bii despre anumite evenimente la ferm\u0103? Sau afacerea ta ar dori s\u0103 o aprovizion\u0103m? Ne bucur\u0103m s\u0103 primim mesajul t\u0103u!<\/p>\n\t\t\t\t\n\t\t\t<div class=\"buttons\">\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.werner-frische.de\/ro\/contact\/\" class=\"btn\">Contacteaz\u0103-ne<\/a>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<a href=\"mailto:hallo@werner-frische.de\" class=\"arrow-link-underline\">Scrie-ne<\/a>\n\t\t\t\t\t\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\t\t\n<\/div>\n<\/div>\n    <\/div>\n<\/div><div style=\"height:170px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>","protected":false},"excerpt":{"rendered":"<p>\u00centreb\u0103ri frecvente (FAQ) Informa\u021bii generale \u0219i \u00eenregistrare Puncte de fidelitate Precomenzi Pl\u0103\u021bi Cupoane \u0219i recompense Dezabonarea de la programul de fidelitate Nu ai g\u0103sit r\u0103spunsul la \u00eentrebarea ta? Ne po\u021bi contacta personal. Te ajut\u0103m cu drag!<\/p>\n","protected":false},"author":8,"featured_media":0,"parent":13785,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"wprm-recipe-roundup-name":"","wprm-recipe-roundup-description":"","footnotes":""},"class_list":["post-14756","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<title>Aplica\u021bia WERNER - WERNER \u2013 Frische, auf ganzer Linie.<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.werner-frische.de\/ro\/despre-noi\/aplicatia-werner\/\" \/>\n<meta property=\"og:locale\" content=\"ro_RO\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Aplica\u021bia WERNER - WERNER \u2013 Frische, auf ganzer Linie.\" \/>\n<meta property=\"og:description\" content=\"\u00centreb\u0103ri frecvente (FAQ) Informa\u021bii generale \u0219i \u00eenregistrare Puncte de fidelitate Precomenzi Pl\u0103\u021bi Cupoane \u0219i recompense Dezabonarea de la programul de fidelitate Nu ai g\u0103sit r\u0103spunsul la \u00eentrebarea ta? 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Datele existente sunt transferate, iar vechiul card de client este dezactivat \u0219i r\u0103m\u00e2ne la noi \u00een magazin.     \",\"inLanguage\":\"ro-RO\"},\"inLanguage\":\"ro-RO\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/www.werner-frische.de\\\/ro\\\/despre-noi\\\/aplicatia-werner\\\/#faq-question-1707150339490\",\"position\":2,\"url\":\"https:\\\/\\\/www.werner-frische.de\\\/ro\\\/despre-noi\\\/aplicatia-werner\\\/#faq-question-1707150339490\",\"name\":\"Cum m\u0103 \u00eenregistrez \u00een aplica\u021bia WERNER?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Aplica\u021bia WERNER este disponibil\u0103 gratuit \u00een App Store \u0219i Google Play. Dup\u0103 desc\u0103rcare, \u00ee\u021bi cerem datele de contact, de exemplu adresa de e-mail. Dup\u0103 ce \u00ee\u021bi alegi parola \u0219i finalizezi \u00eenregistrarea, prime\u0219ti de la noi un e-mail prin care \u00ee\u021bi cerem s\u0103 confirmi \u00eenregistrarea. Apoi ai acces la toate func\u021biile aplica\u021biei. Dac\u0103 ai acceptat \u0219i op\u021biunile de marketing, trebuie s\u0103 le confirmi \u0219i pe acestea \u00eentr-un e-mail separat.    \",\"inLanguage\":\"ro-RO\"},\"inLanguage\":\"ro-RO\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/www.werner-frische.de\\\/ro\\\/despre-noi\\\/aplicatia-werner\\\/#faq-question-1707150360755\",\"position\":3,\"url\":\"https:\\\/\\\/www.werner-frische.de\\\/ro\\\/despre-noi\\\/aplicatia-werner\\\/#faq-question-1707150360755\",\"name\":\"Nu primesc niciun e-mail de la voi. Ce pot face?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Ai \u00eencercat s\u0103 te \u00eenregistrezi sau s\u0103 solici\u021bi o parol\u0103 nou\u0103 ori a\u0219tep\u021bi confirmarea comenzii? Te rug\u0103m s\u0103 verifici folderul de spam \u2013 poate e-mailul a ajuns acolo. Dac\u0103 nu \u00eel g\u0103se\u0219ti nici acolo \u0219i e\u0219ti sigur c\u0103 ai folosit adresa de e-mail corect\u0103, folose\u0219te formularul de contact din aplica\u021bie, la \u201eMehr \u2013 Support \\\/ Feedback\u201d (Mai mult \u2013 Asisten\u021b\u0103 \\\/ Feedback), scrie-ne la <a href=\\\"mailto:kundenkarte@werner-frische.de\\\">kundenkarte@werner-frische.de<\\\/a> sau sun\u0103-ne la +49 4149 93483-0. Revenim c\u00e2t mai repede \u0219i te ajut\u0103m cu drag.    \",\"inLanguage\":\"ro-RO\"},\"inLanguage\":\"ro-RO\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/www.werner-frische.de\\\/ro\\\/despre-noi\\\/aplicatia-werner\\\/#faq-question-1707214378407\",\"position\":4,\"url\":\"https:\\\/\\\/www.werner-frische.de\\\/ro\\\/despre-noi\\\/aplicatia-werner\\\/#faq-question-1707214378407\",\"name\":\"De ce ave\u021bi nevoie de formula mea de adresare, de data na\u0219terii sau de alte date personale?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Avem nevoie, fire\u0219te, de formula ta de adresare pentru a ne adresa corect \u021bie. \u00cen plus, o folosim \u0219i pentru a-\u021bi atribui corect precomanda. Data na\u0219terii este necesar\u0103 pentru verificarea capacit\u0103\u021bii de exerci\u021biu \u0219i o folosim, \u00een plus, pentru surpriza ta exclusiv\u0103 de ziua ta. Abia a\u0219tep\u021bi, nu-i a\u0219a? Dac\u0103 ai \u00eentreb\u0103ri despre datele stocate, folose\u0219te formularul de contact din aplica\u021bie, la \u201eMehr \u2013 Support \\\/ Feedback\u201d (Mai mult \u2013 Asisten\u021b\u0103 \\\/ Feedback), scrie-ne la <a href=\\\"mailto:kundenkarte@werner-frische.de\\\">kundenkarte@werner-frische.de<\\\/a> sau sun\u0103-ne la +49 4149 93483-0. Te ajut\u0103m cu drag!     \",\"inLanguage\":\"ro-RO\"},\"inLanguage\":\"ro-RO\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/www.werner-frische.de\\\/ro\\\/despre-noi\\\/aplicatia-werner\\\/#faq-question-1707214403791\",\"position\":5,\"url\":\"https:\\\/\\\/www.werner-frische.de\\\/ro\\\/despre-noi\\\/aplicatia-werner\\\/#faq-question-1707214403791\",\"name\":\"Cum \u00eemi modific datele personale?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Datele tale personale le po\u021bi modifica singur \u00een aplica\u021bia WERNER, la \u201eMehr \u2013 Einstellungen\u201d (Mai mult \u2013 Set\u0103ri), cu excep\u021bia adresei de e-mail. Dac\u0103 adresa de e-mail s-a schimbat, te rug\u0103m s\u0103 contactezi serviciul nostru pentru clien\u021bi. Folose\u0219te formularul de contact din aplica\u021bie, la \u201eMehr \u2013 Support \\\/ Feedback\u201d (Mai mult \u2013 Asisten\u021b\u0103 \\\/ Feedback), scrie-ne la <a href=\\\"mailto:kundenkarte@werner-frische.de\\\">kundenkarte@werner-frische.de<\\\/a> sau sun\u0103-ne la +49 4149 93483-0. Revenim c\u00e2t mai repede \u0219i te ajut\u0103m cu drag.   \",\"inLanguage\":\"ro-RO\"},\"inLanguage\":\"ro-RO\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/www.werner-frische.de\\\/ro\\\/despre-noi\\\/aplicatia-werner\\\/#faq-question-1707214548528\",\"position\":6,\"url\":\"https:\\\/\\\/www.werner-frische.de\\\/ro\\\/despre-noi\\\/aplicatia-werner\\\/#faq-question-1707214548528\",\"name\":\"Ce \u00eemi ofer\u0103 aplica\u021bia WERNER? Ce avantaje primesc?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Prin aplica\u021bia WERNER vrem s\u0103-\u021bi mul\u021bumim din suflet pentru fidelitate. Cu cardul digital WERNER Card prime\u0219ti numeroase avantaje: un cupon de bun venit pentru prima cump\u0103r\u0103tur\u0103, 5% reducere de fidelitate sub form\u0103 de cashback \u0219i posibilitatea de a folosi oric\u00e2nd punctele str\u00e2nse. Po\u021bi str\u00e2nge puncte \u00eempreun\u0103 cu partenerul sau familia \u0219i po\u021bi re\u00eenc\u0103rca comod cardul pentru a pl\u0103ti f\u0103r\u0103 numerar \u2013 inclusiv cu un cadou la re\u00eenc\u0103rcare. \u00cen plus, exist\u0103 cupoane exclusive, un cupon de ziua ta, posibilitatea de a precomanda \u0219i de a ridica produsele pe loc, precum \u0219i informa\u021bii actuale direct \u00een aplica\u021bie. La cerere, prime\u0219ti \u0219i oferte suplimentare prin e-mail sau po\u0219t\u0103.    \",\"inLanguage\":\"ro-RO\"},\"inLanguage\":\"ro-RO\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/www.werner-frische.de\\\/ro\\\/despre-noi\\\/aplicatia-werner\\\/#faq-question-1707214620713\",\"position\":7,\"url\":\"https:\\\/\\\/www.werner-frische.de\\\/ro\\\/despre-noi\\\/aplicatia-werner\\\/#faq-question-1707214620713\",\"name\":\"C\u00e2\u021bi ani trebuie s\u0103 am pentru a participa la programul de fidelitate WERNER?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Pentru a participa la programul nostru de fidelitate, toate persoanele trebuie s\u0103 fi \u00eemplinit v\u00e2rsta de 18 ani.\",\"inLanguage\":\"ro-RO\"},\"inLanguage\":\"ro-RO\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/www.werner-frische.de\\\/ro\\\/despre-noi\\\/aplicatia-werner\\\/#faq-question-1707214693908\",\"position\":8,\"url\":\"https:\\\/\\\/www.werner-frische.de\\\/ro\\\/despre-noi\\\/aplicatia-werner\\\/#faq-question-1707214693908\",\"name\":\"C\u00e2t timp este valabil\u0103 aplica\u021bia WERNER, respectiv cardul digital WERNER Card?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Aplica\u021bia WERNER, respectiv cardul digital WERNER Card, nu expir\u0103 \u2013 este valabil permanent \u0219i legat de durata particip\u0103rii tale la programul nostru de fidelitate.\",\"inLanguage\":\"ro-RO\"},\"inLanguage\":\"ro-RO\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/www.werner-frische.de\\\/ro\\\/despre-noi\\\/aplicatia-werner\\\/#faq-question-1707214861550\",\"position\":9,\"url\":\"https:\\\/\\\/www.werner-frische.de\\\/ro\\\/despre-noi\\\/aplicatia-werner\\\/#faq-question-1707214861550\",\"name\":\"C\u00e2t cost\u0103 aplica\u021bia WERNER?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Participarea la programul de fidelitate \u0219i folosirea aplica\u021biei WERNER sunt gratuite pentru tine \u0219i pot fi \u00eencheiate oric\u00e2nd. Aplica\u021biile sunt disponibile gratuit \u00een App Store \u0219i Google Play. \",\"inLanguage\":\"ro-RO\"},\"inLanguage\":\"ro-RO\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/www.werner-frische.de\\\/ro\\\/despre-noi\\\/aplicatia-werner\\\/#faq-question-1741797992318\",\"position\":10,\"url\":\"https:\\\/\\\/www.werner-frische.de\\\/ro\\\/despre-noi\\\/aplicatia-werner\\\/#faq-question-1741797992318\",\"name\":\"C\u00e2t timp este valabil soldul punctelor de fidelitate din aplica\u021bia WERNER?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Soldul punctelor de fidelitate este valabil nelimitat. \",\"inLanguage\":\"ro-RO\"},\"inLanguage\":\"ro-RO\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/www.werner-frische.de\\\/ro\\\/despre-noi\\\/aplicatia-werner\\\/#faq-question-1741798012929\",\"position\":11,\"url\":\"https:\\\/\\\/www.werner-frische.de\\\/ro\\\/despre-noi\\\/aplicatia-werner\\\/#faq-question-1741798012929\",\"name\":\"C\u00e2nd \u0219i cum primesc aplica\u021bia WERNER? 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Mai multe informa\u021bii despre instalarea aplica\u021biei g\u0103se\u0219ti tot aici, \u00een sec\u021biunea FAQ. \",\"inLanguage\":\"ro-RO\"},\"inLanguage\":\"ro-RO\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/www.werner-frische.de\\\/ro\\\/despre-noi\\\/aplicatia-werner\\\/#faq-question-1741798034044\",\"position\":12,\"url\":\"https:\\\/\\\/www.werner-frische.de\\\/ro\\\/despre-noi\\\/aplicatia-werner\\\/#faq-question-1741798034044\",\"name\":\"Pot str\u00e2nge puncte \u0219i folosi avantajele \u00eempreun\u0103 cu partenerul sau familia?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Da, cu aplica\u021bia WERNER pute\u021bi str\u00e2nge puncte \u00eempreun\u0103, a\u0219a c\u0103 str\u00e2ngerea punctelor cu partenerul sau familia este posibil\u0103. Instaleaz\u0103 pur \u0219i simplu aplica\u021bia WERNER pe alte dispozitive \u0219i conecteaz\u0103-te cu acelea\u0219i date de autentificare. \u00cen profil sau la \u00eenregistrare, alege ca formul\u0103 de adresare \u201eFamilie\u201d (Familie).   \",\"inLanguage\":\"ro-RO\"},\"inLanguage\":\"ro-RO\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/www.werner-frische.de\\\/ro\\\/despre-noi\\\/aplicatia-werner\\\/#faq-question-1741798051129\",\"position\":13,\"url\":\"https:\\\/\\\/www.werner-frische.de\\\/ro\\\/despre-noi\\\/aplicatia-werner\\\/#faq-question-1741798051129\",\"name\":\"Cum \u00eemi pot folosi punctele?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Punctele le po\u021bi folosi direct \u00een magazinele noastre sau \u00een aplica\u021bie. Soldul actual de puncte \u00eel po\u021bi verifica dinainte \u00een aplica\u021bie sau \u00eel po\u021bi afla \u00een magazin. La plat\u0103, spune pur \u0219i simplu c\u0103 vrei s\u0103 folose\u0219ti punctele de fidelitate sau alege-le \u00een aplica\u021bia WERNER ca metod\u0103 de plat\u0103. Pentru folosirea punctelor \u00een magazin avem nevoie obligatoriu de cardul digital WERNER Card din aplica\u021bie pentru identificare. F\u0103r\u0103 cardul digital de client, din motive de siguran\u021b\u0103, punctele nu pot fi folosite.    \",\"inLanguage\":\"ro-RO\"},\"inLanguage\":\"ro-RO\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/www.werner-frische.de\\\/ro\\\/despre-noi\\\/aplicatia-werner\\\/#faq-question-1741798066333\",\"position\":14,\"url\":\"https:\\\/\\\/www.werner-frische.de\\\/ro\\\/despre-noi\\\/aplicatia-werner\\\/#faq-question-1741798066333\",\"name\":\"C\u00e2te puncte de fidelitate primesc pentru cump\u0103r\u0103turi?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Pentru fiecare euro din valoarea m\u0103rfii prime\u0219ti cinci puncte de fidelitate. Punctele de acordat sunt calculate pe baza sumei brute a facturii, dup\u0103 sc\u0103derea tuturor reducerilor. Excep\u021bie fac, de exemplu, pl\u0103\u021bile cu [\u2026].  \",\"inLanguage\":\"ro-RO\"},\"inLanguage\":\"ro-RO\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/www.werner-frische.de\\\/ro\\\/despre-noi\\\/aplicatia-werner\\\/#faq-question-1741798085195\",\"position\":15,\"url\":\"https:\\\/\\\/www.werner-frische.de\\\/ro\\\/despre-noi\\\/aplicatia-werner\\\/#faq-question-1741798085195\",\"name\":\"C\u00e2t valoreaz\u0103 \u00een euro un punct de fidelitate la folosire?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Fiecare punct de fidelitate acordat valoreaz\u0103 0,01 euro la folosire.\",\"inLanguage\":\"ro-RO\"},\"inLanguage\":\"ro-RO\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/www.werner-frische.de\\\/ro\\\/despre-noi\\\/aplicatia-werner\\\/#faq-question-1741798100525\",\"position\":16,\"url\":\"https:\\\/\\\/www.werner-frische.de\\\/ro\\\/despre-noi\\\/aplicatia-werner\\\/#faq-question-1741798100525\",\"name\":\"Unde v\u0103d c\u00e2te puncte de fidelitate am?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"G\u0103se\u0219ti asta \u00een sec\u021biunea \u201e(Digitale) Kundenkarte\u201d (Card de client digital), la \u201eTreuepunkte & Stempel\u201d (Puncte de fidelitate \u0219i \u0219tampile).\",\"inLanguage\":\"ro-RO\"},\"inLanguage\":\"ro-RO\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/www.werner-frische.de\\\/ro\\\/despre-noi\\\/aplicatia-werner\\\/#faq-question-1741798117710\",\"position\":17,\"url\":\"https:\\\/\\\/www.werner-frische.de\\\/ro\\\/despre-noi\\\/aplicatia-werner\\\/#faq-question-1741798117710\",\"name\":\"Nu am avut la mine aplica\u021bia WERNER sau cardul digital de client. \u00cel pot scana ulterior, ca s\u0103 nu pierd puncte?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Din p\u0103cate, punctele nu pot fi creditate ulterior \u00een contul t\u0103u de client.\",\"inLanguage\":\"ro-RO\"},\"inLanguage\":\"ro-RO\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/www.werner-frische.de\\\/ro\\\/despre-noi\\\/aplicatia-werner\\\/#faq-question-1741798161311\",\"position\":18,\"url\":\"https:\\\/\\\/www.werner-frische.de\\\/ro\\\/despre-noi\\\/aplicatia-werner\\\/#faq-question-1741798161311\",\"name\":\"Ce termene de preg\u0103tire se aplic\u0103 pentru comenzi?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Pentru a\u0219a-numitele comenzi expres (pentru aceea\u0219i zi), avem nevoie de un termen de preg\u0103tire de 1,5 ore. Asta \u00eenseamn\u0103 c\u0103 ridicarea este posibil\u0103 cel mai devreme la 1,5 ore dup\u0103 plasarea precomenzii. Dup\u0103 ce ai plasat comanda, avem nevoie la fa\u021ba locului de suficient timp pentru a verifica disponibilitatea \u0219i a preg\u0103ti comanda la timp. Dac\u0103 comanda ta este pentru o zi viitoare, o preg\u0103tim chiar de la \u00eenceputul zilei. De aceea nu avem nevoie de un termen lung de preg\u0103tire. Ridicarea este posibil\u0103 cel mai devreme la o jum\u0103tate de or\u0103 dup\u0103 deschiderea loca\u021biei.     \",\"inLanguage\":\"ro-RO\"},\"inLanguage\":\"ro-RO\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/www.werner-frische.de\\\/ro\\\/despre-noi\\\/aplicatia-werner\\\/#faq-question-1741798180524\",\"position\":19,\"url\":\"https:\\\/\\\/www.werner-frische.de\\\/ro\\\/despre-noi\\\/aplicatia-werner\\\/#faq-question-1741798180524\",\"name\":\"De ce mi-a fost respins\u0103 comanda?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Pentru fiecare comand\u0103 \u2013 mai ales pentru comenzile expres pentru aceea\u0219i zi \u2013 verific\u0103m disponibilitatea, ca s\u0103 fim siguri c\u0103 la ridicare prime\u0219ti produsele dorite. Dac\u0103 \u021bi-a fost respins\u0103 comanda, ne pare foarte r\u0103u c\u0103 nu am avut \u00een stoc o parte sau \u00eentreaga comand\u0103. \u00cen e-mail vezi ce produse nu au fost disponibile. Dac\u0103 nici m\u0103car un singur produs nu este disponibil, \u00eentreaga comand\u0103 nu este acceptat\u0103 \u2013 pentru cazul \u00een care tocmai acel produs a fost motivul principal al comenzii. Astfel evit\u0103m s\u0103 fii dezam\u0103git la ridicare. Ai totu\u0219i posibilitatea s\u0103 comanzi din nou celelalte produse disponibile.     \",\"inLanguage\":\"ro-RO\"},\"inLanguage\":\"ro-RO\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/www.werner-frische.de\\\/ro\\\/despre-noi\\\/aplicatia-werner\\\/#faq-question-1741798196753\",\"position\":20,\"url\":\"https:\\\/\\\/www.werner-frische.de\\\/ro\\\/despre-noi\\\/aplicatia-werner\\\/#faq-question-1741798196753\",\"name\":\"Ce se \u00eent\u00e2mpl\u0103 cu banii mei dac\u0103 \u00eemi este respins\u0103 comanda?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Plata \u00ee\u021bi este rambursat\u0103 imediat prin metoda de plat\u0103 pe care ai ales-o.\",\"inLanguage\":\"ro-RO\"},\"inLanguage\":\"ro-RO\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/www.werner-frische.de\\\/ro\\\/despre-noi\\\/aplicatia-werner\\\/#faq-question-1741798213190\",\"position\":21,\"url\":\"https:\\\/\\\/www.werner-frische.de\\\/ro\\\/despre-noi\\\/aplicatia-werner\\\/#faq-question-1741798213190\",\"name\":\"\u00cemi pot modifica ulterior comanda, ora sau locul de ridicare?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Pentru c\u0103 \u00ee\u021bi preg\u0103tim sau ambal\u0103m comanda proasp\u0103t, din p\u0103cate nu mai po\u021bi face modific\u0103ri, deoarece probabil este deja \u00een lucru. Dac\u0103 ridicarea comenzii este peste cel pu\u021bin o zi, te rug\u0103m s\u0103 ne contactezi. Folose\u0219te formularul de contact din aplica\u021bie, la \u201eMehr \u2013 Support \\\/ Feedback\u201d (Mai mult \u2013 Asisten\u021b\u0103 \\\/ Feedback), scrie-ne la <a href=\\\"mailto:kundenkarte@werner-frische.de\\\">kundenkarte@werner-frische.de<\\\/a> sau sun\u0103-ne la +49 4149 93483-0. Revenim c\u00e2t mai repede \u0219i te ajut\u0103m cu drag.   \",\"inLanguage\":\"ro-RO\"},\"inLanguage\":\"ro-RO\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/www.werner-frische.de\\\/ro\\\/despre-noi\\\/aplicatia-werner\\\/#faq-question-1741798237409\",\"position\":22,\"url\":\"https:\\\/\\\/www.werner-frische.de\\\/ro\\\/despre-noi\\\/aplicatia-werner\\\/#faq-question-1741798237409\",\"name\":\"\u00cent\u00e2rzii la ridicare. Ce fac?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Se mai \u00eent\u00e2mpl\u0103. Comanda ta este, desigur, preg\u0103tit\u0103 \u0219i te a\u0219teapt\u0103. \u021aine cont totu\u0219i c\u0103, dup\u0103 c\u00e2teva ore, produsele tale preferate s-ar putea s\u0103 nu mai fie la fel de proaspete ca \u00een momentul \u00een care le-am ambalat. Din p\u0103cate, ridicarea comenzii cu \u00eent\u00e2rziere, \u00eentr-o alt\u0103 zi, nu este posibil\u0103.   \",\"inLanguage\":\"ro-RO\"},\"inLanguage\":\"ro-RO\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/www.werner-frische.de\\\/ro\\\/despre-noi\\\/aplicatia-werner\\\/#faq-question-1741798255893\",\"position\":23,\"url\":\"https:\\\/\\\/www.werner-frische.de\\\/ro\\\/despre-noi\\\/aplicatia-werner\\\/#faq-question-1741798255893\",\"name\":\"Ce fac dac\u0103 lipse\u0219te ceva din comand\u0103?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Fire\u0219te, asta nu ar trebui s\u0103 se \u00eent\u00e2mple \u0219i \u00ee\u021bi cerem sincer scuze! Dar la noi lucreaz\u0103 oameni \u0219i se mai pot \u00eent\u00e2mpla gre\u0219eli. Ideal ar fi s\u0103-\u021bi verifici comanda imediat. Dac\u0103 observi ceva abia pu\u021bin mai t\u00e2rziu, te rug\u0103m s\u0103 ne contactezi. Te contact\u0103m imediat \u0219i g\u0103sim sigur \u00eempreun\u0103 o solu\u021bie. Folose\u0219te formularul de contact din aplica\u021bie, la \u201eMehr \u2013 Support \\\/ Feedback\u201d (Mai mult \u2013 Asisten\u021b\u0103 \\\/ Feedback), scrie-ne la<a href=\\\"mailto:kundenkarte@werner-frische.de\\\"> kundenkarte@werner-frische.de<\\\/a> sau sun\u0103-ne la +49 4149 93483-0.     \",\"inLanguage\":\"ro-RO\"},\"inLanguage\":\"ro-RO\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/www.werner-frische.de\\\/ro\\\/despre-noi\\\/aplicatia-werner\\\/#faq-question-1741798285448\",\"position\":24,\"url\":\"https:\\\/\\\/www.werner-frische.de\\\/ro\\\/despre-noi\\\/aplicatia-werner\\\/#faq-question-1741798285448\",\"name\":\"\u00cemi trimite\u021bi produsele preferate \u0219i acas\u0103?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Din p\u0103cate, nu este posibil, deoarece nu ne-am mai putea respecta standardul de calitate. Toate produsele noastre proaspete sunt sensibile la transport, motiv pentru care nu putem garanta aceast\u0103 calitate la expediere. \",\"inLanguage\":\"ro-RO\"},\"inLanguage\":\"ro-RO\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/www.werner-frische.de\\\/ro\\\/despre-noi\\\/aplicatia-werner\\\/#faq-question-1741798327891\",\"position\":25,\"url\":\"https:\\\/\\\/www.werner-frische.de\\\/ro\\\/despre-noi\\\/aplicatia-werner\\\/#faq-question-1741798327891\",\"name\":\"De ce nu pot comanda pentru ora dorit\u0103?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Pentru multe produse avem nevoie de pu\u021bin timp de preg\u0103tire. 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La finalul fiec\u0103rui newsletter primit g\u0103se\u0219ti un link de dezabonare \u2013 d\u0103 clic pe el. Alternativ, trimite-i un mesaj serviciului nostru pentru clien\u021bi \u0219i te dezabon\u0103m noi. Folose\u0219te formularul de contact din aplica\u021bie, la \u201eMehr \u2013 Support \\\/ Feedback\u201d (Mai mult \u2013 Asisten\u021b\u0103 \\\/ Feedback), sau scrie-ne la <a href=\\\"mailto:kundenkarte@werner-frische.de\\\">kundenkarte@werner-frische.de<\\\/a>.     \",\"inLanguage\":\"ro-RO\"},\"inLanguage\":\"ro-RO\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/www.werner-frische.de\\\/ro\\\/despre-noi\\\/aplicatia-werner\\\/#faq-question-1741798601945\",\"position\":34,\"url\":\"https:\\\/\\\/www.werner-frische.de\\\/ro\\\/despre-noi\\\/aplicatia-werner\\\/#faq-question-1741798601945\",\"name\":\"Nu mai vreau s\u0103 primesc publicitate prin po\u0219t\u0103. 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","inLanguage":"ro-RO"},"inLanguage":"ro-RO"},{"@type":"Question","@id":"https:\/\/www.werner-frische.de\/ro\/despre-noi\/aplicatia-werner\/#faq-question-1707150339490","position":2,"url":"https:\/\/www.werner-frische.de\/ro\/despre-noi\/aplicatia-werner\/#faq-question-1707150339490","name":"Cum m\u0103 \u00eenregistrez \u00een aplica\u021bia WERNER?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Aplica\u021bia WERNER este disponibil\u0103 gratuit \u00een App Store \u0219i Google Play. Dup\u0103 desc\u0103rcare, \u00ee\u021bi cerem datele de contact, de exemplu adresa de e-mail. Dup\u0103 ce \u00ee\u021bi alegi parola \u0219i finalizezi \u00eenregistrarea, prime\u0219ti de la noi un e-mail prin care \u00ee\u021bi cerem s\u0103 confirmi \u00eenregistrarea. Apoi ai acces la toate func\u021biile aplica\u021biei. Dac\u0103 ai acceptat \u0219i op\u021biunile de marketing, trebuie s\u0103 le confirmi \u0219i pe acestea \u00eentr-un e-mail separat.    ","inLanguage":"ro-RO"},"inLanguage":"ro-RO"},{"@type":"Question","@id":"https:\/\/www.werner-frische.de\/ro\/despre-noi\/aplicatia-werner\/#faq-question-1707150360755","position":3,"url":"https:\/\/www.werner-frische.de\/ro\/despre-noi\/aplicatia-werner\/#faq-question-1707150360755","name":"Nu primesc niciun e-mail de la voi. Ce pot face?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Ai \u00eencercat s\u0103 te \u00eenregistrezi sau s\u0103 solici\u021bi o parol\u0103 nou\u0103 ori a\u0219tep\u021bi confirmarea comenzii? Te rug\u0103m s\u0103 verifici folderul de spam \u2013 poate e-mailul a ajuns acolo. Dac\u0103 nu \u00eel g\u0103se\u0219ti nici acolo \u0219i e\u0219ti sigur c\u0103 ai folosit adresa de e-mail corect\u0103, folose\u0219te formularul de contact din aplica\u021bie, la \u201eMehr \u2013 Support \/ Feedback\u201d (Mai mult \u2013 Asisten\u021b\u0103 \/ Feedback), scrie-ne la <a href=\"mailto:kundenkarte@werner-frische.de\">kundenkarte@werner-frische.de<\/a> sau sun\u0103-ne la +49 4149 93483-0. Revenim c\u00e2t mai repede \u0219i te ajut\u0103m cu drag.    ","inLanguage":"ro-RO"},"inLanguage":"ro-RO"},{"@type":"Question","@id":"https:\/\/www.werner-frische.de\/ro\/despre-noi\/aplicatia-werner\/#faq-question-1707214378407","position":4,"url":"https:\/\/www.werner-frische.de\/ro\/despre-noi\/aplicatia-werner\/#faq-question-1707214378407","name":"De ce ave\u021bi nevoie de formula mea de adresare, de data na\u0219terii sau de alte date personale?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Avem nevoie, fire\u0219te, de formula ta de adresare pentru a ne adresa corect \u021bie. \u00cen plus, o folosim \u0219i pentru a-\u021bi atribui corect precomanda. Data na\u0219terii este necesar\u0103 pentru verificarea capacit\u0103\u021bii de exerci\u021biu \u0219i o folosim, \u00een plus, pentru surpriza ta exclusiv\u0103 de ziua ta. Abia a\u0219tep\u021bi, nu-i a\u0219a? Dac\u0103 ai \u00eentreb\u0103ri despre datele stocate, folose\u0219te formularul de contact din aplica\u021bie, la \u201eMehr \u2013 Support \/ Feedback\u201d (Mai mult \u2013 Asisten\u021b\u0103 \/ Feedback), scrie-ne la <a href=\"mailto:kundenkarte@werner-frische.de\">kundenkarte@werner-frische.de<\/a> sau sun\u0103-ne la +49 4149 93483-0. Te ajut\u0103m cu drag!     ","inLanguage":"ro-RO"},"inLanguage":"ro-RO"},{"@type":"Question","@id":"https:\/\/www.werner-frische.de\/ro\/despre-noi\/aplicatia-werner\/#faq-question-1707214403791","position":5,"url":"https:\/\/www.werner-frische.de\/ro\/despre-noi\/aplicatia-werner\/#faq-question-1707214403791","name":"Cum \u00eemi modific datele personale?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Datele tale personale le po\u021bi modifica singur \u00een aplica\u021bia WERNER, la \u201eMehr \u2013 Einstellungen\u201d (Mai mult \u2013 Set\u0103ri), cu excep\u021bia adresei de e-mail. Dac\u0103 adresa de e-mail s-a schimbat, te rug\u0103m s\u0103 contactezi serviciul nostru pentru clien\u021bi. Folose\u0219te formularul de contact din aplica\u021bie, la \u201eMehr \u2013 Support \/ Feedback\u201d (Mai mult \u2013 Asisten\u021b\u0103 \/ Feedback), scrie-ne la <a href=\"mailto:kundenkarte@werner-frische.de\">kundenkarte@werner-frische.de<\/a> sau sun\u0103-ne la +49 4149 93483-0. Revenim c\u00e2t mai repede \u0219i te ajut\u0103m cu drag.   ","inLanguage":"ro-RO"},"inLanguage":"ro-RO"},{"@type":"Question","@id":"https:\/\/www.werner-frische.de\/ro\/despre-noi\/aplicatia-werner\/#faq-question-1707214548528","position":6,"url":"https:\/\/www.werner-frische.de\/ro\/despre-noi\/aplicatia-werner\/#faq-question-1707214548528","name":"Ce \u00eemi ofer\u0103 aplica\u021bia WERNER? Ce avantaje primesc?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Prin aplica\u021bia WERNER vrem s\u0103-\u021bi mul\u021bumim din suflet pentru fidelitate. Cu cardul digital WERNER Card prime\u0219ti numeroase avantaje: un cupon de bun venit pentru prima cump\u0103r\u0103tur\u0103, 5% reducere de fidelitate sub form\u0103 de cashback \u0219i posibilitatea de a folosi oric\u00e2nd punctele str\u00e2nse. Po\u021bi str\u00e2nge puncte \u00eempreun\u0103 cu partenerul sau familia \u0219i po\u021bi re\u00eenc\u0103rca comod cardul pentru a pl\u0103ti f\u0103r\u0103 numerar \u2013 inclusiv cu un cadou la re\u00eenc\u0103rcare. \u00cen plus, exist\u0103 cupoane exclusive, un cupon de ziua ta, posibilitatea de a precomanda \u0219i de a ridica produsele pe loc, precum \u0219i informa\u021bii actuale direct \u00een aplica\u021bie. La cerere, prime\u0219ti \u0219i oferte suplimentare prin e-mail sau po\u0219t\u0103.    ","inLanguage":"ro-RO"},"inLanguage":"ro-RO"},{"@type":"Question","@id":"https:\/\/www.werner-frische.de\/ro\/despre-noi\/aplicatia-werner\/#faq-question-1707214620713","position":7,"url":"https:\/\/www.werner-frische.de\/ro\/despre-noi\/aplicatia-werner\/#faq-question-1707214620713","name":"C\u00e2\u021bi ani trebuie s\u0103 am pentru a participa la programul de fidelitate WERNER?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Pentru a participa la programul nostru de fidelitate, toate persoanele trebuie s\u0103 fi \u00eemplinit v\u00e2rsta de 18 ani.","inLanguage":"ro-RO"},"inLanguage":"ro-RO"},{"@type":"Question","@id":"https:\/\/www.werner-frische.de\/ro\/despre-noi\/aplicatia-werner\/#faq-question-1707214693908","position":8,"url":"https:\/\/www.werner-frische.de\/ro\/despre-noi\/aplicatia-werner\/#faq-question-1707214693908","name":"C\u00e2t timp este valabil\u0103 aplica\u021bia WERNER, respectiv cardul digital WERNER Card?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Aplica\u021bia WERNER, respectiv cardul digital WERNER Card, nu expir\u0103 \u2013 este valabil permanent \u0219i legat de durata particip\u0103rii tale la programul nostru de fidelitate.","inLanguage":"ro-RO"},"inLanguage":"ro-RO"},{"@type":"Question","@id":"https:\/\/www.werner-frische.de\/ro\/despre-noi\/aplicatia-werner\/#faq-question-1707214861550","position":9,"url":"https:\/\/www.werner-frische.de\/ro\/despre-noi\/aplicatia-werner\/#faq-question-1707214861550","name":"C\u00e2t cost\u0103 aplica\u021bia WERNER?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Participarea la programul de fidelitate \u0219i folosirea aplica\u021biei WERNER sunt gratuite pentru tine \u0219i pot fi \u00eencheiate oric\u00e2nd. Aplica\u021biile sunt disponibile gratuit \u00een App Store \u0219i Google Play. ","inLanguage":"ro-RO"},"inLanguage":"ro-RO"},{"@type":"Question","@id":"https:\/\/www.werner-frische.de\/ro\/despre-noi\/aplicatia-werner\/#faq-question-1741797992318","position":10,"url":"https:\/\/www.werner-frische.de\/ro\/despre-noi\/aplicatia-werner\/#faq-question-1741797992318","name":"C\u00e2t timp este valabil soldul punctelor de fidelitate din aplica\u021bia WERNER?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Soldul punctelor de fidelitate este valabil nelimitat. ","inLanguage":"ro-RO"},"inLanguage":"ro-RO"},{"@type":"Question","@id":"https:\/\/www.werner-frische.de\/ro\/despre-noi\/aplicatia-werner\/#faq-question-1741798012929","position":11,"url":"https:\/\/www.werner-frische.de\/ro\/despre-noi\/aplicatia-werner\/#faq-question-1741798012929","name":"C\u00e2nd \u0219i cum primesc aplica\u021bia WERNER? Pot str\u00e2nge puncte imediat?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Dup\u0103 ce ai desc\u0103rcat aplica\u021bia WERNER \u0219i te-ai \u00eenregistrat cu succes, po\u021bi \u00eencepe imediat s\u0103 str\u00e2ngi puncte \u0219i s\u0103 folose\u0219ti toate avantajele aplica\u021biei. Mai multe informa\u021bii despre instalarea aplica\u021biei g\u0103se\u0219ti tot aici, \u00een sec\u021biunea FAQ. ","inLanguage":"ro-RO"},"inLanguage":"ro-RO"},{"@type":"Question","@id":"https:\/\/www.werner-frische.de\/ro\/despre-noi\/aplicatia-werner\/#faq-question-1741798034044","position":12,"url":"https:\/\/www.werner-frische.de\/ro\/despre-noi\/aplicatia-werner\/#faq-question-1741798034044","name":"Pot str\u00e2nge puncte \u0219i folosi avantajele \u00eempreun\u0103 cu partenerul sau familia?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Da, cu aplica\u021bia WERNER pute\u021bi str\u00e2nge puncte \u00eempreun\u0103, a\u0219a c\u0103 str\u00e2ngerea punctelor cu partenerul sau familia este posibil\u0103. Instaleaz\u0103 pur \u0219i simplu aplica\u021bia WERNER pe alte dispozitive \u0219i conecteaz\u0103-te cu acelea\u0219i date de autentificare. \u00cen profil sau la \u00eenregistrare, alege ca formul\u0103 de adresare \u201eFamilie\u201d (Familie).   ","inLanguage":"ro-RO"},"inLanguage":"ro-RO"},{"@type":"Question","@id":"https:\/\/www.werner-frische.de\/ro\/despre-noi\/aplicatia-werner\/#faq-question-1741798051129","position":13,"url":"https:\/\/www.werner-frische.de\/ro\/despre-noi\/aplicatia-werner\/#faq-question-1741798051129","name":"Cum \u00eemi pot folosi punctele?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Punctele le po\u021bi folosi direct \u00een magazinele noastre sau \u00een aplica\u021bie. Soldul actual de puncte \u00eel po\u021bi verifica dinainte \u00een aplica\u021bie sau \u00eel po\u021bi afla \u00een magazin. La plat\u0103, spune pur \u0219i simplu c\u0103 vrei s\u0103 folose\u0219ti punctele de fidelitate sau alege-le \u00een aplica\u021bia WERNER ca metod\u0103 de plat\u0103. Pentru folosirea punctelor \u00een magazin avem nevoie obligatoriu de cardul digital WERNER Card din aplica\u021bie pentru identificare. F\u0103r\u0103 cardul digital de client, din motive de siguran\u021b\u0103, punctele nu pot fi folosite.    ","inLanguage":"ro-RO"},"inLanguage":"ro-RO"},{"@type":"Question","@id":"https:\/\/www.werner-frische.de\/ro\/despre-noi\/aplicatia-werner\/#faq-question-1741798066333","position":14,"url":"https:\/\/www.werner-frische.de\/ro\/despre-noi\/aplicatia-werner\/#faq-question-1741798066333","name":"C\u00e2te puncte de fidelitate primesc pentru cump\u0103r\u0103turi?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Pentru fiecare euro din valoarea m\u0103rfii prime\u0219ti cinci puncte de fidelitate. Punctele de acordat sunt calculate pe baza sumei brute a facturii, dup\u0103 sc\u0103derea tuturor reducerilor. Excep\u021bie fac, de exemplu, pl\u0103\u021bile cu [\u2026].  ","inLanguage":"ro-RO"},"inLanguage":"ro-RO"},{"@type":"Question","@id":"https:\/\/www.werner-frische.de\/ro\/despre-noi\/aplicatia-werner\/#faq-question-1741798085195","position":15,"url":"https:\/\/www.werner-frische.de\/ro\/despre-noi\/aplicatia-werner\/#faq-question-1741798085195","name":"C\u00e2t valoreaz\u0103 \u00een euro un punct de fidelitate la folosire?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Fiecare punct de fidelitate acordat valoreaz\u0103 0,01 euro la folosire.","inLanguage":"ro-RO"},"inLanguage":"ro-RO"},{"@type":"Question","@id":"https:\/\/www.werner-frische.de\/ro\/despre-noi\/aplicatia-werner\/#faq-question-1741798100525","position":16,"url":"https:\/\/www.werner-frische.de\/ro\/despre-noi\/aplicatia-werner\/#faq-question-1741798100525","name":"Unde v\u0103d c\u00e2te puncte de fidelitate am?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"G\u0103se\u0219ti asta \u00een sec\u021biunea \u201e(Digitale) Kundenkarte\u201d (Card de client digital), la \u201eTreuepunkte & Stempel\u201d (Puncte de fidelitate \u0219i \u0219tampile).","inLanguage":"ro-RO"},"inLanguage":"ro-RO"},{"@type":"Question","@id":"https:\/\/www.werner-frische.de\/ro\/despre-noi\/aplicatia-werner\/#faq-question-1741798117710","position":17,"url":"https:\/\/www.werner-frische.de\/ro\/despre-noi\/aplicatia-werner\/#faq-question-1741798117710","name":"Nu am avut la mine aplica\u021bia WERNER sau cardul digital de client. \u00cel pot scana ulterior, ca s\u0103 nu pierd puncte?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Din p\u0103cate, punctele nu pot fi creditate ulterior \u00een contul t\u0103u de client.","inLanguage":"ro-RO"},"inLanguage":"ro-RO"},{"@type":"Question","@id":"https:\/\/www.werner-frische.de\/ro\/despre-noi\/aplicatia-werner\/#faq-question-1741798161311","position":18,"url":"https:\/\/www.werner-frische.de\/ro\/despre-noi\/aplicatia-werner\/#faq-question-1741798161311","name":"Ce termene de preg\u0103tire se aplic\u0103 pentru comenzi?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Pentru a\u0219a-numitele comenzi expres (pentru aceea\u0219i zi), avem nevoie de un termen de preg\u0103tire de 1,5 ore. Asta \u00eenseamn\u0103 c\u0103 ridicarea este posibil\u0103 cel mai devreme la 1,5 ore dup\u0103 plasarea precomenzii. Dup\u0103 ce ai plasat comanda, avem nevoie la fa\u021ba locului de suficient timp pentru a verifica disponibilitatea \u0219i a preg\u0103ti comanda la timp. Dac\u0103 comanda ta este pentru o zi viitoare, o preg\u0103tim chiar de la \u00eenceputul zilei. De aceea nu avem nevoie de un termen lung de preg\u0103tire. Ridicarea este posibil\u0103 cel mai devreme la o jum\u0103tate de or\u0103 dup\u0103 deschiderea loca\u021biei.     ","inLanguage":"ro-RO"},"inLanguage":"ro-RO"},{"@type":"Question","@id":"https:\/\/www.werner-frische.de\/ro\/despre-noi\/aplicatia-werner\/#faq-question-1741798180524","position":19,"url":"https:\/\/www.werner-frische.de\/ro\/despre-noi\/aplicatia-werner\/#faq-question-1741798180524","name":"De ce mi-a fost respins\u0103 comanda?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Pentru fiecare comand\u0103 \u2013 mai ales pentru comenzile expres pentru aceea\u0219i zi \u2013 verific\u0103m disponibilitatea, ca s\u0103 fim siguri c\u0103 la ridicare prime\u0219ti produsele dorite. Dac\u0103 \u021bi-a fost respins\u0103 comanda, ne pare foarte r\u0103u c\u0103 nu am avut \u00een stoc o parte sau \u00eentreaga comand\u0103. \u00cen e-mail vezi ce produse nu au fost disponibile. Dac\u0103 nici m\u0103car un singur produs nu este disponibil, \u00eentreaga comand\u0103 nu este acceptat\u0103 \u2013 pentru cazul \u00een care tocmai acel produs a fost motivul principal al comenzii. Astfel evit\u0103m s\u0103 fii dezam\u0103git la ridicare. Ai totu\u0219i posibilitatea s\u0103 comanzi din nou celelalte produse disponibile.     ","inLanguage":"ro-RO"},"inLanguage":"ro-RO"},{"@type":"Question","@id":"https:\/\/www.werner-frische.de\/ro\/despre-noi\/aplicatia-werner\/#faq-question-1741798196753","position":20,"url":"https:\/\/www.werner-frische.de\/ro\/despre-noi\/aplicatia-werner\/#faq-question-1741798196753","name":"Ce se \u00eent\u00e2mpl\u0103 cu banii mei dac\u0103 \u00eemi este respins\u0103 comanda?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Plata \u00ee\u021bi este rambursat\u0103 imediat prin metoda de plat\u0103 pe care ai ales-o.","inLanguage":"ro-RO"},"inLanguage":"ro-RO"},{"@type":"Question","@id":"https:\/\/www.werner-frische.de\/ro\/despre-noi\/aplicatia-werner\/#faq-question-1741798213190","position":21,"url":"https:\/\/www.werner-frische.de\/ro\/despre-noi\/aplicatia-werner\/#faq-question-1741798213190","name":"\u00cemi pot modifica ulterior comanda, ora sau locul de ridicare?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Pentru c\u0103 \u00ee\u021bi preg\u0103tim sau ambal\u0103m comanda proasp\u0103t, din p\u0103cate nu mai po\u021bi face modific\u0103ri, deoarece probabil este deja \u00een lucru. Dac\u0103 ridicarea comenzii este peste cel pu\u021bin o zi, te rug\u0103m s\u0103 ne contactezi. Folose\u0219te formularul de contact din aplica\u021bie, la \u201eMehr \u2013 Support \/ Feedback\u201d (Mai mult \u2013 Asisten\u021b\u0103 \/ Feedback), scrie-ne la <a href=\"mailto:kundenkarte@werner-frische.de\">kundenkarte@werner-frische.de<\/a> sau sun\u0103-ne la +49 4149 93483-0. Revenim c\u00e2t mai repede \u0219i te ajut\u0103m cu drag.   ","inLanguage":"ro-RO"},"inLanguage":"ro-RO"},{"@type":"Question","@id":"https:\/\/www.werner-frische.de\/ro\/despre-noi\/aplicatia-werner\/#faq-question-1741798237409","position":22,"url":"https:\/\/www.werner-frische.de\/ro\/despre-noi\/aplicatia-werner\/#faq-question-1741798237409","name":"\u00cent\u00e2rzii la ridicare. Ce fac?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Se mai \u00eent\u00e2mpl\u0103. Comanda ta este, desigur, preg\u0103tit\u0103 \u0219i te a\u0219teapt\u0103. \u021aine cont totu\u0219i c\u0103, dup\u0103 c\u00e2teva ore, produsele tale preferate s-ar putea s\u0103 nu mai fie la fel de proaspete ca \u00een momentul \u00een care le-am ambalat. Din p\u0103cate, ridicarea comenzii cu \u00eent\u00e2rziere, \u00eentr-o alt\u0103 zi, nu este posibil\u0103.   ","inLanguage":"ro-RO"},"inLanguage":"ro-RO"},{"@type":"Question","@id":"https:\/\/www.werner-frische.de\/ro\/despre-noi\/aplicatia-werner\/#faq-question-1741798255893","position":23,"url":"https:\/\/www.werner-frische.de\/ro\/despre-noi\/aplicatia-werner\/#faq-question-1741798255893","name":"Ce fac dac\u0103 lipse\u0219te ceva din comand\u0103?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Fire\u0219te, asta nu ar trebui s\u0103 se \u00eent\u00e2mple \u0219i \u00ee\u021bi cerem sincer scuze! Dar la noi lucreaz\u0103 oameni \u0219i se mai pot \u00eent\u00e2mpla gre\u0219eli. Ideal ar fi s\u0103-\u021bi verifici comanda imediat. Dac\u0103 observi ceva abia pu\u021bin mai t\u00e2rziu, te rug\u0103m s\u0103 ne contactezi. Te contact\u0103m imediat \u0219i g\u0103sim sigur \u00eempreun\u0103 o solu\u021bie. Folose\u0219te formularul de contact din aplica\u021bie, la \u201eMehr \u2013 Support \/ Feedback\u201d (Mai mult \u2013 Asisten\u021b\u0103 \/ Feedback), scrie-ne la<a href=\"mailto:kundenkarte@werner-frische.de\"> kundenkarte@werner-frische.de<\/a> sau sun\u0103-ne la +49 4149 93483-0.     ","inLanguage":"ro-RO"},"inLanguage":"ro-RO"},{"@type":"Question","@id":"https:\/\/www.werner-frische.de\/ro\/despre-noi\/aplicatia-werner\/#faq-question-1741798285448","position":24,"url":"https:\/\/www.werner-frische.de\/ro\/despre-noi\/aplicatia-werner\/#faq-question-1741798285448","name":"\u00cemi trimite\u021bi produsele preferate \u0219i acas\u0103?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Din p\u0103cate, nu este posibil, deoarece nu ne-am mai putea respecta standardul de calitate. Toate produsele noastre proaspete sunt sensibile la transport, motiv pentru care nu putem garanta aceast\u0103 calitate la expediere. ","inLanguage":"ro-RO"},"inLanguage":"ro-RO"},{"@type":"Question","@id":"https:\/\/www.werner-frische.de\/ro\/despre-noi\/aplicatia-werner\/#faq-question-1741798327891","position":25,"url":"https:\/\/www.werner-frische.de\/ro\/despre-noi\/aplicatia-werner\/#faq-question-1741798327891","name":"De ce nu pot comanda pentru ora dorit\u0103?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Pentru multe produse avem nevoie de pu\u021bin timp de preg\u0103tire. Acesta poate fi diferit de la un produs la altul. \u00cencearc\u0103 din nou pentru o alt\u0103 or\u0103.  ","inLanguage":"ro-RO"},"inLanguage":"ro-RO"},{"@type":"Question","@id":"https:\/\/www.werner-frische.de\/ro\/despre-noi\/aplicatia-werner\/#faq-question-1741798354727","position":26,"url":"https:\/\/www.werner-frische.de\/ro\/despre-noi\/aplicatia-werner\/#faq-question-1741798354727","name":"Unde g\u0103sesc informa\u021bii despre soldul meu actual?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Soldul actual \u00eel g\u0103se\u0219ti la \u201e(Digitale) Kundenkarte\u201d (Card de client digital), \u00een sec\u021biunea \u201eGuthaben Kundenkarte\u201d (Soldul cardului de client).","inLanguage":"ro-RO"},"inLanguage":"ro-RO"},{"@type":"Question","@id":"https:\/\/www.werner-frische.de\/ro\/despre-noi\/aplicatia-werner\/#faq-question-1741798370717","position":27,"url":"https:\/\/www.werner-frische.de\/ro\/despre-noi\/aplicatia-werner\/#faq-question-1741798370717","name":"Ce metode de plat\u0103 oferi\u021bi?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"\u00cen prezent sunt disponibile PayPal, cardul de credit \u0219i Klarna. Po\u021bi veni \u0219i \u00een magazinul preferat pentru a-\u021bi re\u00eenc\u0103rca soldul pe loc. ","inLanguage":"ro-RO"},"inLanguage":"ro-RO"},{"@type":"Question","@id":"https:\/\/www.werner-frische.de\/ro\/despre-noi\/aplicatia-werner\/#faq-question-1741798392191","position":28,"url":"https:\/\/www.werner-frische.de\/ro\/despre-noi\/aplicatia-werner\/#faq-question-1741798392191","name":"Pot transfera soldul de pe cardul fizic de client, respectiv de pe WERNER Card?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Desigur. Treci pe la magazinul nostru. Dup\u0103 ce te-ai \u00eenregistrat \u00een aplica\u021bia WERNER, echipa noastr\u0103 scaneaz\u0103 cardul fizic WERNER Card \u0219i codul QR din aplica\u021bie. Apoi soldul este transferat, iar vechiul card de client, respectiv cardul fizic WERNER Card, este dezactivat \u0219i r\u0103m\u00e2ne la noi \u00een magazin.   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","inLanguage":"ro-RO"},"inLanguage":"ro-RO"},{"@type":"Question","@id":"https:\/\/www.werner-frische.de\/ro\/despre-noi\/aplicatia-werner\/#faq-question-1741798425196","position":30,"url":"https:\/\/www.werner-frische.de\/ro\/despre-noi\/aplicatia-werner\/#faq-question-1741798425196","name":"Bonul meu este tip\u0103rit \u0219i pe h\u00e2rtie dac\u0103 \u00eel primesc digital \u00een aplica\u021bie?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Bonul \u00eel prime\u0219ti exclusiv \u00een format digital. Dac\u0103 totu\u0219i ai nevoie de el pe h\u00e2rtie, \u021bi-l tip\u0103rim cu drag, la cerere. ","inLanguage":"ro-RO"},"inLanguage":"ro-RO"},{"@type":"Question","@id":"https:\/\/www.werner-frische.de\/ro\/despre-noi\/aplicatia-werner\/#faq-question-1741798474808","position":31,"url":"https:\/\/www.werner-frische.de\/ro\/despre-noi\/aplicatia-werner\/#faq-question-1741798474808","name":"Cum \u00eemi folosesc cupoanele?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Cupoanele le po\u021bi folosi fie \u00eentr-una dintre loca\u021biile, respectiv magazinele noastre, fie direct \u00een aplica\u021bie. Te rug\u0103m s\u0103 \u021bii cont de informa\u021biile afi\u0219ate la fiecare cupon, deoarece modul de folosire poate fi diferit de la un cupon la altul. Deschide pur \u0219i simplu cuponul dorit \u00een magazin sau \u00een aplica\u021bie, apas\u0103 pe \u201eJetzt einl\u00f6sen\u201d (Folose\u0219te acum) \u0219i fie arat\u0103 codul QR, fie urmeaz\u0103 instruc\u021biunile pentru precomand\u0103 din aplica\u021bie.   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Iat\u0103 adresa noastr\u0103 po\u0219tal\u0103:  <br><br>WERNER KG<br\/>Kundenservice Kundenkarte (Serviciul clien\u021bi \u2013 card de client)<br\/>Kirchweg 6<br\/>21717 Deinste<br\/>Germania<br><br>E-Mail: <a href=\"mailto:kundenkarte@werner-frische.de\" target=\"_blank\" rel=\"noreferrer noopener\">kundenkarte@werner-frische.de<\/a> ","inLanguage":"ro-RO"},"inLanguage":"ro-RO"},{"@type":"Question","@id":"https:\/\/www.werner-frische.de\/ro\/despre-noi\/aplicatia-werner\/#faq-question-1741798566745","position":33,"url":"https:\/\/www.werner-frische.de\/ro\/despre-noi\/aplicatia-werner\/#faq-question-1741798566745","name":"Cum m\u0103 dezabonez de la newsletterul prin e-mail?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Te po\u021bi dezabona oric\u00e2nd de la newsletterul nostru. La finalul fiec\u0103rui newsletter primit g\u0103se\u0219ti un link de dezabonare \u2013 d\u0103 clic pe el. Alternativ, trimite-i un mesaj serviciului nostru pentru clien\u021bi \u0219i te dezabon\u0103m noi. Folose\u0219te formularul de contact din aplica\u021bie, la \u201eMehr \u2013 Support \/ Feedback\u201d (Mai mult \u2013 Asisten\u021b\u0103 \/ Feedback), sau scrie-ne la <a href=\"mailto:kundenkarte@werner-frische.de\">kundenkarte@werner-frische.de<\/a>.     ","inLanguage":"ro-RO"},"inLanguage":"ro-RO"},{"@type":"Question","@id":"https:\/\/www.werner-frische.de\/ro\/despre-noi\/aplicatia-werner\/#faq-question-1741798601945","position":34,"url":"https:\/\/www.werner-frische.de\/ro\/despre-noi\/aplicatia-werner\/#faq-question-1741798601945","name":"Nu mai vreau s\u0103 primesc publicitate prin po\u0219t\u0103. Cum m\u0103 dezabonez?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Nicio problem\u0103! Fire\u0219te c\u0103 \u00ee\u021bi sus\u021binem g\u00e2ndirea sustenabil\u0103! Te po\u021bi dezabona oric\u00e2nd de la trimiterile noastre po\u0219tale. Trimite-i un mesaj serviciului nostru pentru clien\u021bi sau sun\u0103-ne, iar noi te dezabon\u0103m. Po\u021bi folosi \u0219i formularul de contact din aplica\u021bie, la \u201eMehr \u2013 Support \/ Feedback\u201d (Mai mult \u2013 Asisten\u021b\u0103 \/ Feedback), sau ne po\u021bi scrie la <a href=\"mailto:kundenkarte@werner-frische.de\">kundenkarte@werner-frische.de<\/a>. Num\u0103rul nostru de telefon este +49 4149 93484-0.      ","inLanguage":"ro-RO"},"inLanguage":"ro-RO"},{"@type":"Question","@id":"https:\/\/www.werner-frische.de\/ro\/despre-noi\/aplicatia-werner\/#faq-question-1741800903355","position":35,"url":"https:\/\/www.werner-frische.de\/ro\/despre-noi\/aplicatia-werner\/#faq-question-1741800903355","name":"Cum pot contacta serviciul clien\u021bi al aplica\u021biei WERNER?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Serviciul clien\u021bi al aplica\u021biei WERNER poate fi contactat de luni p\u00e2n\u0103 joi, \u00eentre orele 9:00 \u0219i 16:00, \u0219i vineri, \u00eentre orele 9:00 \u0219i 14:00.<br\/>WERNER KG<br\/>Kundenservice App (Serviciul clien\u021bi al aplica\u021biei)<br\/>Kirchweg 6<br\/>21717 Deinste<br\/>Germania<br\/>E-mail: <a href=\"mailto:kundenkarte@werner-frische.de\" target=\"_blank\" rel=\"noreferrer noopener\">kundenkarte@werner-frische.de<\/a><br\/>Telefon: <a href=\"tel:004941499348435\">+49 4149 93484-35<\/a>","inLanguage":"ro-RO"},"inLanguage":"ro-RO"}]}},"_links":{"self":[{"href":"https:\/\/www.werner-frische.de\/ro\/wp-json\/wp\/v2\/pages\/14756","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.werner-frische.de\/ro\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.werner-frische.de\/ro\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.werner-frische.de\/ro\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/www.werner-frische.de\/ro\/wp-json\/wp\/v2\/comments?post=14756"}],"version-history":[{"count":7,"href":"https:\/\/www.werner-frische.de\/ro\/wp-json\/wp\/v2\/pages\/14756\/revisions"}],"predecessor-version":[{"id":14951,"href":"https:\/\/www.werner-frische.de\/ro\/wp-json\/wp\/v2\/pages\/14756\/revisions\/14951"}],"up":[{"embeddable":true,"href":"https:\/\/www.werner-frische.de\/ro\/wp-json\/wp\/v2\/pages\/13785"}],"wp:attachment":[{"href":"https:\/\/www.werner-frische.de\/ro\/wp-json\/wp\/v2\/media?parent=14756"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}