{"id":14789,"date":"2024-02-05T17:00:25","date_gmt":"2024-02-05T16:00:25","guid":{"rendered":"https:\/\/www.werner-frische.de\/about-us\/werner-card\/"},"modified":"2026-10-16T10:20:42","modified_gmt":"2026-10-16T08:20:42","slug":"werner-card","status":"publish","type":"page","link":"https:\/\/www.werner-frische.de\/en\/about-us\/werner-card\/","title":{"rendered":"WERNER Card"},"content":{"rendered":"<!--blockstudio\/blockstudio\/banner--><div id=\"banner-blockstudio-f737a231666f\" class=\"px-banner  no-icon\">\n<div class=\"text\">\n\t\t<div>\n<p class=\"is-style-bg-text wp-block-paragraph\">Loyalty programme<\/p>\n\n<h1 class=\"wp-block-heading\">WERNER Card:<br>Collect points and enjoy the benefits!<\/h1>\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.werner-frische.de\/registrierung-werner-card\/\">Apply for your card now!<\/a><\/div>\n\n<div class=\"wp-block-button is-style-arrow-line\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/werner-app\/\" target=\"_blank\" rel=\"noreferrer noopener\">Or download the WERNER app!<\/a><\/div><\/div>\n<\/div>\n\n\t<\/div>\t\n\t\t<div class=\"image has-logos\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"892\" height=\"719\" src=\"https:\/\/www.werner-frische.de\/wp-content\/uploads\/2024\/06\/7-e1718712908318.png\" class=\"attachment-Full Size size-Full Size\" alt=\"\" srcset=\"https:\/\/www.werner-frische.de\/wp-content\/uploads\/2024\/06\/7-e1718712908318.png 892w, https:\/\/www.werner-frische.de\/wp-content\/uploads\/2024\/06\/7-e1718712908318-300x242.png 300w, https:\/\/www.werner-frische.de\/wp-content\/uploads\/2024\/06\/7-e1718712908318-768x619.png 768w\" sizes=\"(max-width: 892px) 100vw, 892px\">\t\t\t\t\t\t\t\t\t\t<div class=\"logos\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/g.page\/r\/CZ19Vbt3DMKgEBM\/review\" target=\"_blank\" class=\"googlerating\">\n\t\t\t\t\t\t\t\t<svg viewbox=\"0 0 220 70\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" style=\"max-width:230px;\">\n\t\t\t\t\t\t\t\t\t<g fill-rule=\"evenodd\">\n\t\t\t\t\t\t\t\t\t\t<path d=\"m43.74 35.35a17.33 17.33 0 0 0 -.29-3.18h-14.61v6h8.35a7.11 7.11 0 0 1 -3.1 4.68v3.9h5a15.18 15.18 0 0 0 4.63-11.41\" fill=\"#4285F4\"><\/path>\n\t\t\t\t\t\t\t\t\t\t<path d=\"m28.84 50.52a14.82 14.82 0 0 0 10.27-3.76l-5-3.9a9.37 9.37 0 0 1 -13.94-4.92h-5.17v4a15.51 15.51 0 0 0 13.87 8.55\" fill=\"#32a853\"><\/path>\n\t\t\t\t\t\t\t\t\t\t<path d=\"m20.15 37.94a9.1 9.1 0 0 1 0-5.89v-4.05h-5.15a15.55 15.55 0 0 0 0 14l5.18-4\" fill=\"#fbbc0c\"><\/path>\n\t\t\t\t\t\t\t\t\t\t<path d=\"m28.84 25.65a8.38 8.38 0 0 1 5.93 2.35l4.45-4.45a14.89 14.89 0 0 0 -10.38-4 15.49 15.49 0 0 0 -13.84 8.45l5.18 4a9.25 9.25 0 0 1 8.69-6.4\" fill=\"#e84436\"><\/path>\n\t\t\t\t\t\t\t\t\t<\/g>\n\t\t\t\t\t\t\t\t\t<text fill=\"#000\" font-size=\"15\" transform=\"translate(53 28)\">\n\t\t\t\t\t\t\t\t\t\tGoogle rating\t\t\t\t\t\t\t\t\t<\/text>\n\t\t\t\t\t\t\t\t\t<text fill=\"#000\" font-size=\"19\" transform=\"translate(53 53)\">\n\t\t\t\t\t\t\t\t\t\t4.9\t\t\t\t\t\t\t\t\t<\/text>\n\t\t\t\t\t\t\t\t\t<g transform=\"translate(83 -10) scale(0.6)\">\n\t\t\t\t\t\t\t\t\t\t<path d=\"m31.61 90a1 1 0 0 1 -.37.67l-5.06 4.93 1.2 7a2.18 2.18 0 0 1 0 .28.79.79 0 0 1 -.14.49.49.49 0 0 1 -.43.21 1.19 1.19 0 0 1 -.56-.17l-6.25-3.28-6.26 3.29a1.23 1.23 0 0 1 -.56.17.5.5 0 0 1 -.44-.21.79.79 0 0 1 -.15-.49 2.05 2.05 0 0 1 0-.28l1.2-7-5.05-4.91a1.11 1.11 0 0 1 -.35-.7c0-.35.26-.56.78-.65l7-1 3.15-6.35c.17-.38.4-.57.68-.57s.51.19.68.57l3.14 6.35 7 1c.52.09.78.3.78.65\" fill=\"#E4C769\"><\/path>\n\t\t\t\t\t\t\t\t\t\t<path d=\"m71.61 90a1 1 0 0 1 -.37.67l-5.06 4.93 1.2 7a2.18 2.18 0 0 1 0 .28.79.79 0 0 1 -.14.49.49.49 0 0 1 -.43.21 1.19 1.19 0 0 1 -.56-.17l-6.25-3.28-6.26 3.29a1.23 1.23 0 0 1 -.56.17.5.5 0 0 1 -.44-.21.79.79 0 0 1 -.15-.49 2.05 2.05 0 0 1 0-.28l1.2-7-5.05-4.91a1.11 1.11 0 0 1 -.35-.67c0-.35.26-.56.78-.65l7-1 3.15-6.38c.17-.38.4-.57.68-.57s.51.19.68.57l3.14 6.35 7 1c.52.09.78.3.78.65\" fill=\"#E4C769\"><\/path>\n\t\t\t\t\t\t\t\t\t\t<path d=\"m111.61 90a1 1 0 0 1 -.37.67l-5.06 4.93 1.2 7a2.18 2.18 0 0 1 0 .28.79.79 0 0 1 -.14.49.49.49 0 0 1 -.43.21 1.19 1.19 0 0 1 -.56-.17l-6.25-3.28-6.26 3.29a1.23 1.23 0 0 1 -.56.17.5.5 0 0 1 -.44-.21.79.79 0 0 1 -.15-.49 2.05 2.05 0 0 1 0-.28l1.2-7-5.05-4.91a1.11 1.11 0 0 1 -.35-.67c0-.35.26-.56.78-.65l7-1 3.15-6.38c.17-.38.4-.57.68-.57s.51.19.68.57l3.14 6.35 7 1c.52.09.78.3.78.65\" fill=\"#E4C769\"><\/path>\n\t\t\t\t\t\t\t\t\t\t<path d=\"m151.61 90a1 1 0 0 1 -.37.67l-5.06 4.93 1.2 7a2.18 2.18 0 0 1 0 .28.79.79 0 0 1 -.14.49.49.49 0 0 1 -.43.21 1.19 1.19 0 0 1 -.56-.17l-6.25-3.28-6.26 3.29a1.23 1.23 0 0 1 -.56.17.5.5 0 0 1 -.44-.21.79.79 0 0 1 -.15-.49 2.05 2.05 0 0 1 0-.28l1.2-7-5.08-4.93a1.11 1.11 0 0 1 -.35-.67c0-.35.26-.56.78-.65l7-1 3.18-6.36c.17-.38.4-.57.68-.57s.51.19.68.57l3.14 6.35 7 1c.52.09.78.3.78.65\" fill=\"#E4C769\"><\/path>\n\t\t\t\t\t\t\t\t\t\t<path d=\"m191.61 90a1 1 0 0 1 -.37.67l-5.06 4.93 1.2 7a2.18 2.18 0 0 1 0 .28.79.79 0 0 1 -.14.49.49.49 0 0 1 -.43.21 1.19 1.19 0 0 1 -.56-.17l-6.25-3.28-6.26 3.29a1.23 1.23 0 0 1 -.56.17.5.5 0 0 1 -.44-.21.79.79 0 0 1 -.15-.49 2.05 2.05 0 0 1 0-.28l1.2-7-5.08-4.93a1.11 1.11 0 0 1 -.35-.67c0-.35.26-.56.78-.65l7-1 3.18-6.36c.17-.38.4-.57.68-.57s.51.19.68.57l3.14 6.35 7 1c.52.09.78.3.78.65\" fill=\"#E4C769\"><\/path>\n\t\t\t\t\t\t\t\t\t<\/g>\n\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t<\/a>\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"handwritten\"><\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t<\/div> <!-- End Media wrapper -->\n\t\n<\/div><!--blockstudio\/blockstudio\/frame-layout--><div id=\"fl-blockstudio-75db256752d8\" class=\"fl px-frame-layout\" data-frame=\"lightbgbox\" data-layout=\"layout-full-reduced-small\" data-margin-before=\"medium\" data-margin-after=\"default\" >\n    <div class=\"inner\">\n        <div >\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\"><div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div style=\"height:85px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 class=\"wp-block-heading\">Get 50 bonus points to start!<\/h2>\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.werner-frische.de\/registrierung-werner-card\/\">Apply for your card now!<\/a><\/div>\n\n<div class=\"wp-block-button is-style-arrow-line\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/werner-app\" target=\"_blank\" rel=\"noreferrer noopener\">Or download the WERNER app!<\/a><\/div><\/div><\/div>\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h6 class=\"wp-block-heading\">All benefits at a glance<\/h6>\n\n<ul class=\"wp-block-list\"><li>Welcome gift: 50 bonus points to start<\/li>\n\n<li>A permanent 5% loyalty discount through cashback<\/li>\n\n<li>Save: redeem your points at any time!<\/li>\n\n<li>PartnerCard for collecting points together<\/li>\n\n<li>Top it up as a PrepaidCard at our locations and pay conveniently without cash<\/li>\n\n<li>Exclusive WERNER news and offers by email or post on request*<\/li><\/ul>\n\n<p class=\"wp-block-paragraph\">You can get even more benefits with our WERNER app. Find out more at <a href=\"\/werner-app\" target=\"_blank\" rel=\"noreferrer noopener\">www.werner-frische.de\/werner-app<\/a>! <\/p>\n\n<p class=\"wp-block-paragraph\">*Only available if you consent to marketing.<\/p>\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div><\/div><\/div>\n<\/div>\n    <\/div>\n<\/div><!--blockstudio\/blockstudio\/frame-layout--><div id=\"fl-blockstudio-77a9f8c1330c\" class=\"fl px-frame-layout\" data-frame=\"lightbgbox\" data-layout=\"layout-full\" data-margin-before=\"default\" data-margin-after=\"default\" >\n    <div class=\"inner\">\n        <div >\n<!--blockstudio\/blockstudio\/textimages-->\n<div id=\"blockstudio-77e241e5fd61\" class=\"px-textimages imageposition- no-location\">\n\t<div class=\"px-textimages-inner\">\n\t\t<div class=\"col image animate animate-parent col-image-1 \">\n\t\t\t\t\t\t<div class=\"image-big image-1 col fadeInUp \" data-delay=\"250\">\n\t\t\t\t\t<svg class=\"greenbox\" preserveAspectRatio=\"none\" viewBox=\"0 0 551 411\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t<path d=\"M550 303.508L477.352 1L1 57.0804L18.4724 355.853L267.683 410L466.581 383.637L550 303.508Z\" stroke=\"#00FF00\"\/>\n\t\t\t\t\t<\/svg>\n\t\t\t\t\t<img decoding=\"async\" width=\"2386\" height=\"1606\" src=\"https:\/\/www.werner-frische.de\/wp-content\/uploads\/2024\/06\/fowrpcbpx-e1718713759803.png\" class=\"attachment-full size-full\" alt=\"Visitenkarte mit dem Schriftzug &quot;WERNER Card&quot; in wei\u00dfer Schrift auf grauem Hintergrund, umgeben von stilisierten gr\u00fcnen Obst- und Gem\u00fcseillustrationen. Die Karte hebt sich durch das zentrale gr\u00fcne &quot;W&quot; hervor und vermittelt ein modernes, frisches Design.\" srcset=\"https:\/\/www.werner-frische.de\/wp-content\/uploads\/2024\/06\/fowrpcbpx-e1718713759803.png 2386w, https:\/\/www.werner-frische.de\/wp-content\/uploads\/2024\/06\/fowrpcbpx-e1718713759803-300x202.png 300w, https:\/\/www.werner-frische.de\/wp-content\/uploads\/2024\/06\/fowrpcbpx-e1718713759803-1024x689.png 1024w, https:\/\/www.werner-frische.de\/wp-content\/uploads\/2024\/06\/fowrpcbpx-e1718713759803-768x517.png 768w, https:\/\/www.werner-frische.de\/wp-content\/uploads\/2024\/06\/fowrpcbpx-e1718713759803-1536x1034.png 1536w, https:\/\/www.werner-frische.de\/wp-content\/uploads\/2024\/06\/fowrpcbpx-e1718713759803-2048x1378.png 2048w\" sizes=\"(max-width: 2386px) 100vw, 2386px\" \/>\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t<div class=\"col text\">\n\t\t\t\t\t\t\t<p class=\"handwritten bg-text\">Loyalty points<\/p>\n\t\t\t\t\t\t\t\t\t\t<h2 class=\"headline\">Loyalty pays off!<\/h2>\n\t\t\t\t\t\t\t\t\t\t<div class=\"text-inner\">\n\t\t\t\t\t\t\t\t\t<p><p>We reward your loyalty with permanent 5% cashback! For every euro you spend, you\u2019ll be credited with 5 loyalty points, which you can use to pay at the location of your choice at any time. 1 point is worth \u20ac0.01. Have fun collecting!   <\/p><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t<\/div>\t\t\n<\/div>\n<\/div>\n    <\/div>\n<\/div><!--blockstudio\/blockstudio\/frame-layout--><div id=\"fl-blockstudio-73c2e1d68664\" class=\"fl px-frame-layout\" data-frame=\"lightbgbox\" data-layout=\"layout-full\" data-margin-before=\"default\" data-margin-after=\"default\" >\n    <div class=\"inner\">\n        <div >\n<!--blockstudio\/blockstudio\/cards-->\n<div id=\"cards-blockstudio-38a651411b2a\" class=\"px-cards\">\n        <div class=\"px-cards-inner\">\n            \t\t\t\t<p class=\"handwritten bg-text\">Customer service<\/p>\n\t\t\t\t\t\t\t\t\t\t<h2 class=\"headline\">Contact Person<\/h2>\n\t\t\t            <div class=\"elements animate animate-parent\">\n                            <div class=\"person col fadeInUp\" data-delay=\"500\">\n                    <div class=\"image\">\n                        <svg class=\"greenbox\" preserveAspectRatio=\"none\" viewBox=\"0 0 551 411\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                            <path d=\"M550 303.508L477.352 1L1 57.0804L18.4724 355.853L267.683 410L466.581 383.637L550 303.508Z\" stroke=\"#00FF00\"\/>\n                        <\/svg>\n                                                    <img decoding=\"async\" width=\"1706\" height=\"1838\" src=\"https:\/\/www.werner-frische.de\/wp-content\/uploads\/2024\/06\/20240509_picselweb_fotografie_r3__1897-scaled-e1718713380929.jpg\" class=\"attachment-full size-full\" alt=\"Portr\u00e4t eines jungen Mannes mit Brille, der in einem schwarzen Hoodie mit gr\u00fcnem Logo l\u00e4chelt. Der Hintergrund zeigt unscharfe, gr\u00fcne Elemente, die auf eine gesch\u00e4ftliche Umgebung hinweisen. Ideal f\u00fcr Inhalte \u00fcber Mode, Lifestyle oder Unternehmenspr\u00e4sentationen.\" srcset=\"https:\/\/www.werner-frische.de\/wp-content\/uploads\/2024\/06\/20240509_picselweb_fotografie_r3__1897-scaled-e1718713380929.jpg 1706w, https:\/\/www.werner-frische.de\/wp-content\/uploads\/2024\/06\/20240509_picselweb_fotografie_r3__1897-scaled-e1718713380929-278x300.jpg 278w, https:\/\/www.werner-frische.de\/wp-content\/uploads\/2024\/06\/20240509_picselweb_fotografie_r3__1897-scaled-e1718713380929-950x1024.jpg 950w, https:\/\/www.werner-frische.de\/wp-content\/uploads\/2024\/06\/20240509_picselweb_fotografie_r3__1897-scaled-e1718713380929-768x827.jpg 768w, https:\/\/www.werner-frische.de\/wp-content\/uploads\/2024\/06\/20240509_picselweb_fotografie_r3__1897-scaled-e1718713380929-1426x1536.jpg 1426w\" sizes=\"(max-width: 1706px) 100vw, 1706px\" \/>                                            <\/div>\n                                            <p class=\"title\">Farm experiences | Marketing and events<\/p>\n                                        <div class=\"content\">\n                    <div class=\"name\">Dennis<\/div>\n                                                            <div class=\"contactlinks\">\n                                                    <p class=\"smallcaps\">Telefon<\/p>\n                            <a href=\"tel:004941499348435\">\n                                0 41 49 &#8211; 93 48 4-35                            <\/a>\n                                                                                                    <p class=\"smallcaps\">E-Mail<\/p>\n                            <a href=\"mailto:kundenkarte@werner-frische.de\">\n                                kundenkarte@werner-frische.de                            <\/a>\n                                            <\/div>\n                    \n                                        <\/div>\n                <\/div>\n                            <div class=\"person col fadeInUp\" data-delay=\"500\">\n                    <div class=\"image\">\n                        <svg class=\"greenbox\" preserveAspectRatio=\"none\" viewBox=\"0 0 551 411\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                            <path d=\"M550 303.508L477.352 1L1 57.0804L18.4724 355.853L267.683 410L466.581 383.637L550 303.508Z\" stroke=\"#00FF00\"\/>\n                        <\/svg>\n                                                    <img decoding=\"async\" width=\"2560\" height=\"1707\" src=\"https:\/\/www.werner-frische.de\/wp-content\/uploads\/2024\/06\/20240508_picselweb_fotografie_r3__1680-scaled.jpg\" class=\"attachment-full size-full\" alt=\"Eine l\u00e4chelnde Frau mit braunen Haaren tr\u00e4gt einen schwarzen Hoodie mit einem gr\u00fcnen Karottenmotiv. Sie steht in einem Au\u00dfenbereich mit gr\u00fcnen Paletten im Hintergrund, w\u00e4hrend sie freundlich in die Kamera schaut. Die Szene vermittelt eine positive und einladende Atmosph\u00e4re.\" srcset=\"https:\/\/www.werner-frische.de\/wp-content\/uploads\/2024\/06\/20240508_picselweb_fotografie_r3__1680-scaled.jpg 2560w, https:\/\/www.werner-frische.de\/wp-content\/uploads\/2024\/06\/20240508_picselweb_fotografie_r3__1680-300x200.jpg 300w, https:\/\/www.werner-frische.de\/wp-content\/uploads\/2024\/06\/20240508_picselweb_fotografie_r3__1680-1024x683.jpg 1024w, https:\/\/www.werner-frische.de\/wp-content\/uploads\/2024\/06\/20240508_picselweb_fotografie_r3__1680-768x512.jpg 768w, https:\/\/www.werner-frische.de\/wp-content\/uploads\/2024\/06\/20240508_picselweb_fotografie_r3__1680-1536x1024.jpg 1536w, https:\/\/www.werner-frische.de\/wp-content\/uploads\/2024\/06\/20240508_picselweb_fotografie_r3__1680-2048x1365.jpg 2048w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/>                                            <\/div>\n                                            <p class=\"title\">Farm experiences | Farm shops and sales locations<\/p>\n                                        <div class=\"content\">\n                    <div class=\"name\">Kerstin<\/div>\n                                                            <div class=\"contactlinks\">\n                                                    <p class=\"smallcaps\">Telefon<\/p>\n                            <a href=\"tel:004941499348434\">\n                                0 41 49 &#8211; 93 48 4-34                            <\/a>\n                                                                                                    <p class=\"smallcaps\">E-Mail<\/p>\n                            <a href=\"mailto:kundenkarte@werner-frische.de\">\n                                kundenkarte@werner-frische.de                            <\/a>\n                                            <\/div>\n                    \n                                        <\/div>\n                <\/div>\n                        <\/div>\n        <\/div>\n<\/div>\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n    <\/div>\n<\/div><div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div><h2 class=\"wp-block-heading\">Frequently asked questions (FAQs)<\/h2><div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1707150016201\"><strong class=\"schema-faq-question\">What does the WERNER Card offer me? What benefits do I get? <\/strong> <p class=\"schema-faq-answer\">With the WERNER app, you benefit from lots of advantages. When you sign up, you get 50 starter points and a permanent 5% loyalty discount through cashback. You can redeem your collected points at any time. With the PartnerCard, you can collect points together. You can also top up the digital WERNER Card as a prepaid card and pay cashless on site. On request, you\u2019ll receive exclusive WERNER news and offers by email or post.     <\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1707150339490\"><strong class=\"schema-faq-question\">What does the WERNER Card cost?<\/strong> <p class=\"schema-faq-answer\">Taking part in the loyalty programme is free of charge for you and can be cancelled at any time.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1707150360755\"><strong class=\"schema-faq-question\">How do I register?<\/strong> <p class=\"schema-faq-answer\">We\u2019re delighted that you\u2019d like to join our loyalty programme. You can register easily from home using our online form or directly in our shops or at our sales stands. Once you\u2019ve completely filled in the online form, we\u2019ll process your application as quickly as possible. You\u2019ll receive your personal WERNER Card by post in about 5 to 7 days. If you\u2019ve already received a card when visiting one of our shops, please be sure to enter your card number in the registration form so that we can link your customer details to the card. If you register in one of our shops, you fill in our registration form and receive your WERNER Card straight away.     <\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1707214378407\"><strong class=\"schema-faq-question\">How old do I have to be to take part in the WERNER loyalty programme?<\/strong> <p class=\"schema-faq-answer\">To take part in our loyalty programme, all participants must be at least 18 years old.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1707214403791\"><strong class=\"schema-faq-question\">Where can I use the WERNER Card? How do I collect points on my customer card account? <\/strong> <p class=\"schema-faq-answer\">You can use our WERNER Card in almost all our shops and sales stands. The only exception is the shop-in-shop at REWE Winterhude Stanislawski &amp; Laas. With the WERNER Card, you collect points with every purchase. The number of points credited to your customer account depends on how much you spend. For every euro you pay, you get five points. In our shops, please show your personal customer card to our team when paying.      <\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1707214620713\"><strong class=\"schema-faq-question\">How long is the WERNER Card valid?<\/strong> <p class=\"schema-faq-answer\">Your WERNER Card doesn\u2019t expire. It\u2019s valid indefinitely and linked to the duration of your participation in our loyalty programme.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1707214693908\"><strong class=\"schema-faq-question\">How long is my points balance valid?<\/strong> <p class=\"schema-faq-answer\">On 30 April each year, if you have a balance of at least 50 points, we\u2019ll issue you a voucher worth \u20ac0.01 per loyalty point collected in the previous year from 1 January to 31 December. You\u2019ll receive the voucher by post or email, and it can be redeemed until 31 July of the current year. Balances of fewer than 50 points therefore expire each year on 30 April, while balances of at least 50 points are made available as a corresponding voucher to redeem.  <\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1707214861550\"><strong class=\"schema-faq-question\">When and how do I get the WERNER Card? Can I start collecting points straight away? <\/strong> <p class=\"schema-faq-answer\">When you receive your WERNER Card depends on how you register. If you register directly in one of our shops, you\u2019ll get your personal WERNER Card right there on the spot. If you use our online form, we\u2019ll send you the customer card by post within 5 to 7 days. If you haven\u2019t received your card, please contact our customer service team.   <\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1707215399375\"><strong class=\"schema-faq-question\">Can I apply for an additional card for my partner?<\/strong> <p class=\"schema-faq-answer\">A so-called PartnerCard is included in our loyalty programme, so you can collect points together with your partner. On request, we\u2019ll be happy to send you a second WERNER Card for your partner by post. Simply contact our customer service team.   <\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1707215515185\"><strong class=\"schema-faq-question\">How can I redeem my points?<\/strong> <p class=\"schema-faq-answer\">You can redeem your points as a means of payment directly in our shops. When paying, simply say that you\u2019d like to pay with your loyalty points and have your WERNER Card ready. For your security, points unfortunately can\u2019t be redeemed without the customer card. One loyalty point is worth \u20ac0.01.    <\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1707215639366\"><strong class=\"schema-faq-question\">Where can I see my points balance? <\/strong> <p class=\"schema-faq-answer\">You can find out your current points balance at our locations or from our customer service team. Our team in the shops will be happy to tell you. <\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1707215715546\"><strong class=\"schema-faq-question\">How do I receive your digital newsletter or advertising by post with regular information about offers and news from WERNER?<\/strong> <p class=\"schema-faq-answer\">You can indicate whether you\u2019d like to receive our exclusive email newsletter or advertising by post with regular information about promotions and background news directly when you register for the loyalty programme. If you change your mind later and would like to receive our newsletter, that\u2019s no problem at all. Simply contact our customer service team. Important: When you sign up for the email newsletter, you\u2019ll then receive a confirmation email in which you need to confirm that you want to receive the newsletter. Otherwise, we unfortunately can\u2019t send you any news.   <\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1741801040101\"><strong class=\"schema-faq-question\">I\u2019d like to use my WERNER Card as a PrepaidCard. How does that work? <\/strong> <p class=\"schema-faq-answer\">Simply bring your WERNER Card to your preferred location. After you\u2019ve paid in cash or by card, our team on site will load the amount you want onto your WERNER Card. The balance can be used for payment straight away.   <\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1707217060458\"><strong class=\"schema-faq-question\">How do I change my personal details?<\/strong> <p class=\"schema-faq-answer\">You can have your personal details changed by sending an informal request by email to our customer service team.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1707217104571\"><strong class=\"schema-faq-question\">Who do I contact if my card is stolen or lost?<\/strong> <p class=\"schema-faq-answer\">If needed, our customer service team will be happy to issue you a replacement card and block the old one. Please contact us by phone or email. <\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1707217194237\"><strong class=\"schema-faq-question\">I forgot my card when I went shopping. What now? <\/strong> <p class=\"schema-faq-answer\">Unfortunately, points can\u2019t be credited to your customer account retrospectively. <\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1707217254993\"><strong class=\"schema-faq-question\">How do I leave the loyalty programme?<\/strong> <p class=\"schema-faq-answer\">You can unsubscribe from or cancel your participation in our loyalty programme in writing at any time, without a notice period and without giving reasons.<br\/> <br\/>WERNER KG<br\/>Kundenservice Kundenkarte (Customer card service)<br\/>Kirchweg 6<br\/>21717 Deinste<br\/>Germany<br\/> <br\/>Email<a href=\"mailto:kundenkarte@werner-frische.de\" target=\"_blank\" rel=\"noreferrer noopener\">: kundenkarte@werner-frische.<\/a>de <\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1707217332528\"><strong class=\"schema-faq-question\">How do I unsubscribe from the newsletter?<\/strong> <p class=\"schema-faq-answer\">You can unsubscribe from our newsletter at any time. You\u2019ll find an unsubscribe link at the end of every newsletter you\u2019ve received \u2013 simply click it. Alternatively, feel free to send an email to our customer service team and we\u2019ll unsubscribe you.    <\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1707217374767\"><strong class=\"schema-faq-question\">How do I contact WERNER Card customer service?<\/strong> <p class=\"schema-faq-answer\">WERNER Card customer service is available Monday to Thursday from 9:00 to 16:00 and on Fridays from 9:00 to 14:00.<br\/> <br\/>WERNER KG<br\/>Kundenservice Kundenkarte (Customer card service)<br\/>Kirchweg 6<br\/>21717 Deinste<br\/>Germany<br\/> <br\/>Email<a href=\"mailto:kundenkarte@werner-frische.de\" target=\"_blank\" rel=\"noreferrer noopener\">: kundenkarte@werner-frische.<\/a>de<br\/>Phone: <a href=\"tel:004941499348435\">+49 4149 93484-35<\/a><\/p> <\/div> <\/div><div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div><!--blockstudio\/blockstudio\/frame-layout--><div id=\"fl-blockstudio-4b25e797b790\" class=\"fl px-frame-layout\" data-frame=\"lightbgbox\" data-layout=\"layout-full\" data-margin-before=\"default\" data-margin-after=\"default\" >\n    <div class=\"inner\">\n        <div >\n<div style=\"height:150px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<!--blockstudio\/blockstudio\/contact-footer-->\n<div id=\"blockstudio-ce48f69c1212\" class=\"px-contact-footer\">\n\t<div class=\"px-contact-footer-inner animate animate-parent\">\n\t\t<div class=\"col image fadeInUp\" data-delay=\"250\">\n\t\t\t\t\t\t<div class=\"image-big\">\n\t\t\t\t\t<svg class=\"greenbox\" preserveAspectRatio=\"none\" viewBox=\"0 0 551 411\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t<path d=\"M550 303.508L477.352 1L1 57.0804L18.4724 355.853L267.683 410L466.581 383.637L550 303.508Z\" stroke=\"#00FF00\"\/>\n\t\t\t\t\t<\/svg>\n\t\t\t\t\t<img decoding=\"async\" width=\"1672\" height=\"1143\" src=\"https:\/\/www.werner-frische.de\/wp-content\/uploads\/2024\/06\/20240429_picselweb_fotografie_werner_r3__0372-scaled-e1718711345384.jpg\" class=\"attachment-full size-full\" alt=\"Schwarzes Schild mit der Aufschrift &quot;WERNER&quot; und &quot;Hofladen&quot;, seit 1984, an einem Ladengesch\u00e4ft. Im Hintergrund sind Fenster mit wei\u00dfen Vorh\u00e4ngen und ein gestreifter Markisenstoff zu sehen.\" srcset=\"https:\/\/www.werner-frische.de\/wp-content\/uploads\/2024\/06\/20240429_picselweb_fotografie_werner_r3__0372-scaled-e1718711345384.jpg 1672w, https:\/\/www.werner-frische.de\/wp-content\/uploads\/2024\/06\/20240429_picselweb_fotografie_werner_r3__0372-scaled-e1718711345384-300x205.jpg 300w, https:\/\/www.werner-frische.de\/wp-content\/uploads\/2024\/06\/20240429_picselweb_fotografie_werner_r3__0372-scaled-e1718711345384-1024x700.jpg 1024w, https:\/\/www.werner-frische.de\/wp-content\/uploads\/2024\/06\/20240429_picselweb_fotografie_werner_r3__0372-scaled-e1718711345384-768x525.jpg 768w, https:\/\/www.werner-frische.de\/wp-content\/uploads\/2024\/06\/20240429_picselweb_fotografie_werner_r3__0372-scaled-e1718711345384-1536x1050.jpg 1536w\" sizes=\"(max-width: 1672px) 100vw, 1672px\" \/>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"text-inner\">\n\t\t\t\t\t\t\t\t\t\t<h2 class=\"handwritten\">Freshness all the way. Every time you shop.<\/h2>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p>Quality matters to us. In every hand-picked berry, every spear of asparagus, every pumpkin, every cherry. WERNER\u2019s word of honour.<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"col text-col\">\n\t\t\t\t\t\t\t<p class=\"handwritten bg-text\">Contact<\/p>\n\t\t\t\t\t\t\t\t\t\t<h2 class=\"headline\">Feel free to get in touch<\/h2>\n\t\t\t\t\t\t\t\t\t\t<p class=\"text\">Got a question about the range at your local farm shop? Would you like information about specific farm events? Or would your business like us to supply it? We look forward to hearing from you!<\/p>\n\t\t\t\t\n\t\t\t<div class=\"buttons\">\n\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.werner-frische.de\/en\/contact\/\" class=\"btn\">Get in touch<\/a>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<a href=\"mailto:hallo@werner-frische.de\" class=\"arrow-link-underline\">Send us a message<\/a>\n\t\t\t\t\t\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\t\t\n<\/div>\n<\/div>\n    <\/div>\n<\/div><div style=\"height:170px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>","protected":false},"excerpt":{"rendered":"<p>Frequently asked questions (FAQs)<\/p>\n","protected":false},"author":8,"featured_media":0,"parent":13756,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"wprm-recipe-roundup-name":"","wprm-recipe-roundup-description":"","footnotes":""},"class_list":["post-14789","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<title>WERNER Card - WERNER \u2013 Frische, auf ganzer 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You can register easily from home using our online form or directly in our shops or at our sales stands. Once you\u2019ve completely filled in the online form, we\u2019ll process your application as quickly as possible. You\u2019ll receive your personal WERNER Card by post in about 5 to 7 days. If you\u2019ve already received a card when visiting one of our shops, please be sure to enter your card number in the registration form so that we can link your customer details to the card. If you register in one of our shops, you fill in our registration form and receive your WERNER Card straight away.     \",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/www.werner-frische.de\\\/en\\\/about-us\\\/werner-card\\\/#faq-question-1707214378407\",\"position\":4,\"url\":\"https:\\\/\\\/www.werner-frische.de\\\/en\\\/about-us\\\/werner-card\\\/#faq-question-1707214378407\",\"name\":\"How old do I have to be to take part in the WERNER loyalty programme?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"To take part in our loyalty programme, all participants must be at least 18 years old.\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/www.werner-frische.de\\\/en\\\/about-us\\\/werner-card\\\/#faq-question-1707214403791\",\"position\":5,\"url\":\"https:\\\/\\\/www.werner-frische.de\\\/en\\\/about-us\\\/werner-card\\\/#faq-question-1707214403791\",\"name\":\"Where can I use the WERNER Card? How do I collect points on my customer card account?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"You can use our WERNER Card in almost all our shops and sales stands. The only exception is the shop-in-shop at REWE Winterhude Stanislawski & Laas. With the WERNER Card, you collect points with every purchase. The number of points credited to your customer account depends on how much you spend. For every euro you pay, you get five points. In our shops, please show your personal customer card to our team when paying.      \",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/www.werner-frische.de\\\/en\\\/about-us\\\/werner-card\\\/#faq-question-1707214620713\",\"position\":6,\"url\":\"https:\\\/\\\/www.werner-frische.de\\\/en\\\/about-us\\\/werner-card\\\/#faq-question-1707214620713\",\"name\":\"How long is the WERNER Card valid?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Your WERNER Card doesn\u2019t expire. It\u2019s valid indefinitely and linked to the duration of your participation in our loyalty programme.\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/www.werner-frische.de\\\/en\\\/about-us\\\/werner-card\\\/#faq-question-1707214693908\",\"position\":7,\"url\":\"https:\\\/\\\/www.werner-frische.de\\\/en\\\/about-us\\\/werner-card\\\/#faq-question-1707214693908\",\"name\":\"How long is my points balance valid?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"On 30 April each year, if you have a balance of at least 50 points, we\u2019ll issue you a voucher worth \u20ac0.01 per loyalty point collected in the previous year from 1 January to 31 December. You\u2019ll receive the voucher by post or email, and it can be redeemed until 31 July of the current year. Balances of fewer than 50 points therefore expire each year on 30 April, while balances of at least 50 points are made available as a corresponding voucher to redeem.  \",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/www.werner-frische.de\\\/en\\\/about-us\\\/werner-card\\\/#faq-question-1707214861550\",\"position\":8,\"url\":\"https:\\\/\\\/www.werner-frische.de\\\/en\\\/about-us\\\/werner-card\\\/#faq-question-1707214861550\",\"name\":\"When and how do I get the WERNER Card? Can I start collecting points straight away?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"When you receive your WERNER Card depends on how you register. If you register directly in one of our shops, you\u2019ll get your personal WERNER Card right there on the spot. If you use our online form, we\u2019ll send you the customer card by post within 5 to 7 days. If you haven\u2019t received your card, please contact our customer service team.   \",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/www.werner-frische.de\\\/en\\\/about-us\\\/werner-card\\\/#faq-question-1707215399375\",\"position\":9,\"url\":\"https:\\\/\\\/www.werner-frische.de\\\/en\\\/about-us\\\/werner-card\\\/#faq-question-1707215399375\",\"name\":\"Can I apply for an additional card for my partner?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"A so-called PartnerCard is included in our loyalty programme, so you can collect points together with your partner. On request, we\u2019ll be happy to send you a second WERNER Card for your partner by post. Simply contact our customer service team.   \",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/www.werner-frische.de\\\/en\\\/about-us\\\/werner-card\\\/#faq-question-1707215515185\",\"position\":10,\"url\":\"https:\\\/\\\/www.werner-frische.de\\\/en\\\/about-us\\\/werner-card\\\/#faq-question-1707215515185\",\"name\":\"How can I redeem my points?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"You can redeem your points as a means of payment directly in our shops. When paying, simply say that you\u2019d like to pay with your loyalty points and have your WERNER Card ready. For your security, points unfortunately can\u2019t be redeemed without the customer card. One loyalty point is worth \u20ac0.01.    \",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/www.werner-frische.de\\\/en\\\/about-us\\\/werner-card\\\/#faq-question-1707215639366\",\"position\":11,\"url\":\"https:\\\/\\\/www.werner-frische.de\\\/en\\\/about-us\\\/werner-card\\\/#faq-question-1707215639366\",\"name\":\"Where can I see my points balance?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"You can find out your current points balance at our locations or from our customer service team. Our team in the shops will be happy to tell you. \",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/www.werner-frische.de\\\/en\\\/about-us\\\/werner-card\\\/#faq-question-1707215715546\",\"position\":12,\"url\":\"https:\\\/\\\/www.werner-frische.de\\\/en\\\/about-us\\\/werner-card\\\/#faq-question-1707215715546\",\"name\":\"How do I receive your digital newsletter or advertising by post with regular information about offers and news from WERNER?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"You can indicate whether you\u2019d like to receive our exclusive email newsletter or advertising by post with regular information about promotions and background news directly when you register for the loyalty programme. If you change your mind later and would like to receive our newsletter, that\u2019s no problem at all. Simply contact our customer service team. Important: When you sign up for the email newsletter, you\u2019ll then receive a confirmation email in which you need to confirm that you want to receive the newsletter. Otherwise, we unfortunately can\u2019t send you any news.   \",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/www.werner-frische.de\\\/en\\\/about-us\\\/werner-card\\\/#faq-question-1741801040101\",\"position\":13,\"url\":\"https:\\\/\\\/www.werner-frische.de\\\/en\\\/about-us\\\/werner-card\\\/#faq-question-1741801040101\",\"name\":\"I\u2019d like to use my WERNER Card as a PrepaidCard. How does that work?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Simply bring your WERNER Card to your preferred location. After you\u2019ve paid in cash or by card, our team on site will load the amount you want onto your WERNER Card. The balance can be used for payment straight away.   \",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/www.werner-frische.de\\\/en\\\/about-us\\\/werner-card\\\/#faq-question-1707217060458\",\"position\":14,\"url\":\"https:\\\/\\\/www.werner-frische.de\\\/en\\\/about-us\\\/werner-card\\\/#faq-question-1707217060458\",\"name\":\"How do I change my personal details?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"You can have your personal details changed by sending an informal request by email to our customer service team.\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/www.werner-frische.de\\\/en\\\/about-us\\\/werner-card\\\/#faq-question-1707217104571\",\"position\":15,\"url\":\"https:\\\/\\\/www.werner-frische.de\\\/en\\\/about-us\\\/werner-card\\\/#faq-question-1707217104571\",\"name\":\"Who do I contact if my card is stolen or lost?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"If needed, our customer service team will be happy to issue you a replacement card and block the old one. Please contact us by phone or email. \",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/www.werner-frische.de\\\/en\\\/about-us\\\/werner-card\\\/#faq-question-1707217194237\",\"position\":16,\"url\":\"https:\\\/\\\/www.werner-frische.de\\\/en\\\/about-us\\\/werner-card\\\/#faq-question-1707217194237\",\"name\":\"I forgot my card when I went shopping. What now?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Unfortunately, points can\u2019t be credited to your customer account retrospectively. \",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/www.werner-frische.de\\\/en\\\/about-us\\\/werner-card\\\/#faq-question-1707217254993\",\"position\":17,\"url\":\"https:\\\/\\\/www.werner-frische.de\\\/en\\\/about-us\\\/werner-card\\\/#faq-question-1707217254993\",\"name\":\"How do I leave the loyalty programme?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"You can unsubscribe from or cancel your participation in our loyalty programme in writing at any time, without a notice period and without giving reasons.<br\\\/> <br\\\/>WERNER KG<br\\\/>Kundenservice Kundenkarte (Customer card service)<br\\\/>Kirchweg 6<br\\\/>21717 Deinste<br\\\/>Germany<br\\\/> <br\\\/>Email<a href=\\\"mailto:kundenkarte@werner-frische.de\\\" target=\\\"_blank\\\" rel=\\\"noreferrer noopener\\\">: kundenkarte@werner-frische.<\\\/a>de \",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/www.werner-frische.de\\\/en\\\/about-us\\\/werner-card\\\/#faq-question-1707217332528\",\"position\":18,\"url\":\"https:\\\/\\\/www.werner-frische.de\\\/en\\\/about-us\\\/werner-card\\\/#faq-question-1707217332528\",\"name\":\"How do I unsubscribe from the newsletter?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"You can unsubscribe from our newsletter at any time. You\u2019ll find an unsubscribe link at the end of every newsletter you\u2019ve received \u2013 simply click it. Alternatively, feel free to send an email to our customer service team and we\u2019ll unsubscribe you.    \",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/www.werner-frische.de\\\/en\\\/about-us\\\/werner-card\\\/#faq-question-1707217374767\",\"position\":19,\"url\":\"https:\\\/\\\/www.werner-frische.de\\\/en\\\/about-us\\\/werner-card\\\/#faq-question-1707217374767\",\"name\":\"How do I contact WERNER Card customer service?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"WERNER Card customer service is available Monday to Thursday from 9:00 to 16:00 and on Fridays from 9:00 to 14:00.<br\\\/> <br\\\/>WERNER KG<br\\\/>Kundenservice Kundenkarte (Customer card service)<br\\\/>Kirchweg 6<br\\\/>21717 Deinste<br\\\/>Germany<br\\\/> <br\\\/>Email<a href=\\\"mailto:kundenkarte@werner-frische.de\\\" target=\\\"_blank\\\" rel=\\\"noreferrer noopener\\\">: kundenkarte@werner-frische.<\\\/a>de<br\\\/>Phone: <a href=\\\"tel:004941499348435\\\">+49 4149 93484-35<\\\/a>\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"}]}<\/script>","yoast_head_json":{"title":"WERNER Card - WERNER \u2013 Frische, auf ganzer Linie.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.werner-frische.de\/en\/about-us\/werner-card\/","og_locale":"en_US","og_type":"article","og_title":"WERNER Card - WERNER \u2013 Frische, auf ganzer Linie.","og_description":"Frequently asked questions (FAQs)","og_url":"https:\/\/www.werner-frische.de\/en\/about-us\/werner-card\/","og_site_name":"WERNER \u2013 Frische, auf ganzer 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Linie.","url":"https:\/\/www.werner-frische.de\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.werner-frische.de\/en\/#\/schema\/logo\/image\/","url":"https:\/\/www.werner-frische.de\/wp-content\/uploads\/2024\/08\/werner-patch.png","contentUrl":"https:\/\/www.werner-frische.de\/wp-content\/uploads\/2024\/08\/werner-patch.png","width":1024,"height":698,"caption":"WERNER \u2013 Frische, auf ganzer Linie."},"image":{"@id":"https:\/\/www.werner-frische.de\/en\/#\/schema\/logo\/image\/"}},{"@type":"Question","@id":"https:\/\/www.werner-frische.de\/en\/about-us\/werner-card\/#faq-question-1707150016201","position":1,"url":"https:\/\/www.werner-frische.de\/en\/about-us\/werner-card\/#faq-question-1707150016201","name":"What does the WERNER Card offer me? What benefits do I get?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"With the WERNER app, you benefit from lots of advantages. When you sign up, you get 50 starter points and a permanent 5% loyalty discount through cashback. You can redeem your collected points at any time. With the PartnerCard, you can collect points together. You can also top up the digital WERNER Card as a prepaid card and pay cashless on site. On request, you\u2019ll receive exclusive WERNER news and offers by email or post.     ","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/www.werner-frische.de\/en\/about-us\/werner-card\/#faq-question-1707150339490","position":2,"url":"https:\/\/www.werner-frische.de\/en\/about-us\/werner-card\/#faq-question-1707150339490","name":"What does the WERNER Card cost?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Taking part in the loyalty programme is free of charge for you and can be cancelled at any time.","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/www.werner-frische.de\/en\/about-us\/werner-card\/#faq-question-1707150360755","position":3,"url":"https:\/\/www.werner-frische.de\/en\/about-us\/werner-card\/#faq-question-1707150360755","name":"How do I register?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"We\u2019re delighted that you\u2019d like to join our loyalty programme. You can register easily from home using our online form or directly in our shops or at our sales stands. Once you\u2019ve completely filled in the online form, we\u2019ll process your application as quickly as possible. You\u2019ll receive your personal WERNER Card by post in about 5 to 7 days. If you\u2019ve already received a card when visiting one of our shops, please be sure to enter your card number in the registration form so that we can link your customer details to the card. If you register in one of our shops, you fill in our registration form and receive your WERNER Card straight away.     ","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/www.werner-frische.de\/en\/about-us\/werner-card\/#faq-question-1707214378407","position":4,"url":"https:\/\/www.werner-frische.de\/en\/about-us\/werner-card\/#faq-question-1707214378407","name":"How old do I have to be to take part in the WERNER loyalty programme?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"To take part in our loyalty programme, all participants must be at least 18 years old.","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/www.werner-frische.de\/en\/about-us\/werner-card\/#faq-question-1707214403791","position":5,"url":"https:\/\/www.werner-frische.de\/en\/about-us\/werner-card\/#faq-question-1707214403791","name":"Where can I use the WERNER Card? How do I collect points on my customer card account?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"You can use our WERNER Card in almost all our shops and sales stands. The only exception is the shop-in-shop at REWE Winterhude Stanislawski & Laas. With the WERNER Card, you collect points with every purchase. The number of points credited to your customer account depends on how much you spend. For every euro you pay, you get five points. In our shops, please show your personal customer card to our team when paying.      ","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/www.werner-frische.de\/en\/about-us\/werner-card\/#faq-question-1707214620713","position":6,"url":"https:\/\/www.werner-frische.de\/en\/about-us\/werner-card\/#faq-question-1707214620713","name":"How long is the WERNER Card valid?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Your WERNER Card doesn\u2019t expire. It\u2019s valid indefinitely and linked to the duration of your participation in our loyalty programme.","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/www.werner-frische.de\/en\/about-us\/werner-card\/#faq-question-1707214693908","position":7,"url":"https:\/\/www.werner-frische.de\/en\/about-us\/werner-card\/#faq-question-1707214693908","name":"How long is my points balance valid?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"On 30 April each year, if you have a balance of at least 50 points, we\u2019ll issue you a voucher worth \u20ac0.01 per loyalty point collected in the previous year from 1 January to 31 December. You\u2019ll receive the voucher by post or email, and it can be redeemed until 31 July of the current year. Balances of fewer than 50 points therefore expire each year on 30 April, while balances of at least 50 points are made available as a corresponding voucher to redeem.  ","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/www.werner-frische.de\/en\/about-us\/werner-card\/#faq-question-1707214861550","position":8,"url":"https:\/\/www.werner-frische.de\/en\/about-us\/werner-card\/#faq-question-1707214861550","name":"When and how do I get the WERNER Card? Can I start collecting points straight away?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"When you receive your WERNER Card depends on how you register. If you register directly in one of our shops, you\u2019ll get your personal WERNER Card right there on the spot. If you use our online form, we\u2019ll send you the customer card by post within 5 to 7 days. If you haven\u2019t received your card, please contact our customer service team.   ","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/www.werner-frische.de\/en\/about-us\/werner-card\/#faq-question-1707215399375","position":9,"url":"https:\/\/www.werner-frische.de\/en\/about-us\/werner-card\/#faq-question-1707215399375","name":"Can I apply for an additional card for my partner?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"A so-called PartnerCard is included in our loyalty programme, so you can collect points together with your partner. On request, we\u2019ll be happy to send you a second WERNER Card for your partner by post. Simply contact our customer service team.   ","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/www.werner-frische.de\/en\/about-us\/werner-card\/#faq-question-1707215515185","position":10,"url":"https:\/\/www.werner-frische.de\/en\/about-us\/werner-card\/#faq-question-1707215515185","name":"How can I redeem my points?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"You can redeem your points as a means of payment directly in our shops. When paying, simply say that you\u2019d like to pay with your loyalty points and have your WERNER Card ready. For your security, points unfortunately can\u2019t be redeemed without the customer card. One loyalty point is worth \u20ac0.01.    ","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/www.werner-frische.de\/en\/about-us\/werner-card\/#faq-question-1707215639366","position":11,"url":"https:\/\/www.werner-frische.de\/en\/about-us\/werner-card\/#faq-question-1707215639366","name":"Where can I see my points balance?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"You can find out your current points balance at our locations or from our customer service team. Our team in the shops will be happy to tell you. ","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/www.werner-frische.de\/en\/about-us\/werner-card\/#faq-question-1707215715546","position":12,"url":"https:\/\/www.werner-frische.de\/en\/about-us\/werner-card\/#faq-question-1707215715546","name":"How do I receive your digital newsletter or advertising by post with regular information about offers and news from WERNER?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"You can indicate whether you\u2019d like to receive our exclusive email newsletter or advertising by post with regular information about promotions and background news directly when you register for the loyalty programme. If you change your mind later and would like to receive our newsletter, that\u2019s no problem at all. Simply contact our customer service team. Important: When you sign up for the email newsletter, you\u2019ll then receive a confirmation email in which you need to confirm that you want to receive the newsletter. Otherwise, we unfortunately can\u2019t send you any news.   ","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/www.werner-frische.de\/en\/about-us\/werner-card\/#faq-question-1741801040101","position":13,"url":"https:\/\/www.werner-frische.de\/en\/about-us\/werner-card\/#faq-question-1741801040101","name":"I\u2019d like to use my WERNER Card as a PrepaidCard. How does that work?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Simply bring your WERNER Card to your preferred location. After you\u2019ve paid in cash or by card, our team on site will load the amount you want onto your WERNER Card. The balance can be used for payment straight away.   ","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/www.werner-frische.de\/en\/about-us\/werner-card\/#faq-question-1707217060458","position":14,"url":"https:\/\/www.werner-frische.de\/en\/about-us\/werner-card\/#faq-question-1707217060458","name":"How do I change my personal details?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"You can have your personal details changed by sending an informal request by email to our customer service team.","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/www.werner-frische.de\/en\/about-us\/werner-card\/#faq-question-1707217104571","position":15,"url":"https:\/\/www.werner-frische.de\/en\/about-us\/werner-card\/#faq-question-1707217104571","name":"Who do I contact if my card is stolen or lost?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"If needed, our customer service team will be happy to issue you a replacement card and block the old one. Please contact us by phone or email. ","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/www.werner-frische.de\/en\/about-us\/werner-card\/#faq-question-1707217194237","position":16,"url":"https:\/\/www.werner-frische.de\/en\/about-us\/werner-card\/#faq-question-1707217194237","name":"I forgot my card when I went shopping. What now?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Unfortunately, points can\u2019t be credited to your customer account retrospectively. ","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/www.werner-frische.de\/en\/about-us\/werner-card\/#faq-question-1707217254993","position":17,"url":"https:\/\/www.werner-frische.de\/en\/about-us\/werner-card\/#faq-question-1707217254993","name":"How do I leave the loyalty programme?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"You can unsubscribe from or cancel your participation in our loyalty programme in writing at any time, without a notice period and without giving reasons.<br\/> <br\/>WERNER KG<br\/>Kundenservice Kundenkarte (Customer card service)<br\/>Kirchweg 6<br\/>21717 Deinste<br\/>Germany<br\/> <br\/>Email<a href=\"mailto:kundenkarte@werner-frische.de\" target=\"_blank\" rel=\"noreferrer noopener\">: kundenkarte@werner-frische.<\/a>de ","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/www.werner-frische.de\/en\/about-us\/werner-card\/#faq-question-1707217332528","position":18,"url":"https:\/\/www.werner-frische.de\/en\/about-us\/werner-card\/#faq-question-1707217332528","name":"How do I unsubscribe from the newsletter?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"You can unsubscribe from our newsletter at any time. You\u2019ll find an unsubscribe link at the end of every newsletter you\u2019ve received \u2013 simply click it. Alternatively, feel free to send an email to our customer service team and we\u2019ll unsubscribe you.    ","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/www.werner-frische.de\/en\/about-us\/werner-card\/#faq-question-1707217374767","position":19,"url":"https:\/\/www.werner-frische.de\/en\/about-us\/werner-card\/#faq-question-1707217374767","name":"How do I contact WERNER Card customer service?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"WERNER Card customer service is available Monday to Thursday from 9:00 to 16:00 and on Fridays from 9:00 to 14:00.<br\/> <br\/>WERNER KG<br\/>Kundenservice Kundenkarte (Customer card service)<br\/>Kirchweg 6<br\/>21717 Deinste<br\/>Germany<br\/> <br\/>Email<a href=\"mailto:kundenkarte@werner-frische.de\" target=\"_blank\" rel=\"noreferrer noopener\">: kundenkarte@werner-frische.<\/a>de<br\/>Phone: <a href=\"tel:004941499348435\">+49 4149 93484-35<\/a>","inLanguage":"en-US"},"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/www.werner-frische.de\/en\/wp-json\/wp\/v2\/pages\/14789","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.werner-frische.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.werner-frische.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.werner-frische.de\/en\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/www.werner-frische.de\/en\/wp-json\/wp\/v2\/comments?post=14789"}],"version-history":[{"count":2,"href":"https:\/\/www.werner-frische.de\/en\/wp-json\/wp\/v2\/pages\/14789\/revisions"}],"predecessor-version":[{"id":14796,"href":"https:\/\/www.werner-frische.de\/en\/wp-json\/wp\/v2\/pages\/14789\/revisions\/14796"}],"up":[{"embeddable":true,"href":"https:\/\/www.werner-frische.de\/en\/wp-json\/wp\/v2\/pages\/13756"}],"wp:attachment":[{"href":"https:\/\/www.werner-frische.de\/en\/wp-json\/wp\/v2\/media?parent=14789"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}